Statsitics of referral rates to independent advocates for service users in Westminster

Mary McInerney made this Freedom of Information request to Westminster City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Westminster City Council,

Please can you answer the following questions.

1. How many adults service users have been assessed under The Care Act in the borough of Westminster since the implementation of The Care Act in April 2015?

2. How many service users have been referred to and appointed an independent advocacy service under the Care Act since implementation? How many service users over the age of 65 have been referred to an independent advocate?

3. How many Westminster service users did the council predict would be appointed independent advocates during after the introduction of this new entitlement?

4. Has the borough conducted any research exploring the uptake of independent advocacy in Westminster?

5. What specific training is offered to social workers around The Care Act and independent advocacy?

6. What is the current adult population of Westminster and the population of older adults in Westminster (those aged 65 plus).

7. How does an adult service user in Westminster get appointed an advocate? Can adults refer themselves? Who can refer adults to independent advocacy?

Many thanks for your attention to these questions,

Yours faithfully,

Mary McInerney

T Holden, Westminster City Council

Information request
Our reference: 2759133

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Dear Ms McInerney
 
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Information Management Team
Westminster City Council
Westminster City Hall
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2. http://www.westminster.gov.uk/cctvrequests

T Holden, Westminster City Council

Information request
Our reference: 2759133

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Dear Ms McInerney
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 7 November
2016.
 
Request summary
Please can you answer the following questions.

1. How many adults service users have been assessed under The Care Act in
the borough of Westminster since the implementation of The Care Act in
April 2015?

2. How many service users have been referred to and appointed an
independent advocacy service under the Care Act since implementation? How
many service users over the age of 65 have been referred to an independent
advocate?

3. How many Westminster service users did the council predict would be
appointed independent advocates during after the introduction of this new
entitlement?

4. Has the borough conducted any research exploring the uptake of
independent advocacy in Westminster?

5. What specific training is offered to social workers around The Care Act
and independent advocacy?

6. What is the current adult population of Westminster and the population
of older adults in Westminster (those aged 65 plus).

7. How does an adult service user in Westminster get appointed an
advocate? Can adults refer themselves? Who can refer adults to independent
advocacy?
 
We are dealing with your request under the Freedom of Information Act
2000and we aim to send a response by 5 December 2016.
 
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review and to
complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours sincerely
 
Information Management Team
Westminster City Council
Information Services
Tel: 0207 641 3921
Email: [email address]
Web: [1]www.westminster.gov.uk
 
NOTE: Please do not edit the subject line when replying to this email.

References

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1. file:///tmp/www.westminster.gov.uk

Stephen Murphy, Westminster City Council

1 Attachment

Information request
Our reference: 2759133

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Dear ‎Ms McInerney‏
 
Freedom of Information Act 2000
 
This request is being handled under the Freedom of Information Act 2000.
 
I am writing to inform you that we have searched our records and some of
the information you requested is not held by Westminster City Council. We
don't record the information in a structured way that allows us to report
on it. The information that we do not hold is as follows:

2. How many service users have been referred to and appointed an
independent advocacy service under the Care Act since implementation? How
many service users over the age of 65 have been referred to an independent
advocate? 
6. What is the current adult population of Westminster and the population
of older adults in Westminster (those aged 65 plus)

Whilst this information is not held in our system, you can obtain it from
the Office for National Statistics through the following
website: [1]https://www.nomisweb.co.uk/.
[2] 
I have detailed below the information that is held.

1. How many adults service users have been assessed under The Care Act in
the borough of Westminster since the implementation of The Care Act in
April 2015? 

Between April 2015 and September 2016, 3,795 people in WCC have received a
social care assessment (in accordance with the Care Act).

3. How many Westminster service users did the council predict would be
appointed independent advocates during after the introduction of this new
entitlement? 

The Council closely monitored the requirement for independent advocacy  on
the introduction of the Care Act and arranged an independent advocate
under the Care Act between for 138 people between 1 April 2015 and 30
September 2015. 

4. Has the borough conducted any research exploring the uptake of
independent advocacy in Westminster? 

As part of standard contract monitoring procedures, the council regularly
assesses referral routes and  uptake. 

5. What specific training is offered to social workers around The Care Act
and independent advocacy? 

In 2014-2015 we rolled out an extensive training programme focussed on the
Care Act and ensuring that all staff were prepared for implementation
before April, 2015. Part of this programme included advocacy. The last
session on advocacy was delivered in July 2015.

7. How does an adult service user in Westminster get appointed an
advocate? Can adults refer themselves? Who can refer adults to independent
advocacy?
By making a referral to the service. Adults can self refer. Referrals are
also accepted by Care Management, friends and family, and third parties.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Information Management Team
Westminster City Hall 
10th Floor East 
64 Victoria Street 
London 
SW1E 6QP
[email address
 
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Further information is also available from the Information
Commissioner at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Tel: 0303 123 1113 or 01625 54 57 45
Fax: 01625 524510
Web: [3]www.ico.org.uk
 
 
I will now close your request as of this date.
 

Yours sincerely
 
‎Stephen Murphy‏

 
 
Stephen Murphy
Westminster City Council
Email: [email address]
Web: [4]www.westminster.gov.uk

References

Visible links
1. https://www.nomisweb.co.uk/
2. https://www.nomisweb.co.uk/
3. http://www.ico.org.uk/
4. file:///tmp/www.westminster.gov.uk

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