Dear Southend on Sea Borough Council,
I am making a Freedom Of Information Act request to ask some questions about the ENCTS concession bus passes that are issued by your council to your residents.
I would like to ask the following questions please:
1. How many current valid ENCTS bus passes issues by your council are currently in circulation?
2. Of these how many are the OAP version?
3. Of these how many are the ordinary Disabled (without any companion) version?
4. Of these how many are the Disabled plus Companion version?
This information would be very helpful to have. I look forward to your response. Many thanks.
Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [email address] where our central team will
direct their registration and completion.
Dear J Smith,
Thank you for your request received on 10.03.2019 for information which
will be under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004 as appropriate. Your request should receive a
reply by 08.04.2019.
If you have any queries please get in touch quoting the FOI reference
number FOI 08321.
Holly Gudgin – Corporate Freedom of Information Team – Southend-on-Sea
Working to make lives better
( 01702 534929 (Direct) | *
[email address] |8 www.southend.gov.uk
Corporate Strategy Group l Transformation Service l Southend-on-Sea
Borough Council | Civic Centre, Victoria Avenue, Southend on Sea, Essex,
Dear Mr Smith
Please see below the information requested in your Freedom of Information
request dated 10 March 2019.
1. The current valid ENCTS bus passes issued by Southend Borough
Council and in circulation is 3,1713.
2. Of which 2,9193 are the older person bus pass.
3. Of which 1,887 are for a disabled persons bus pass (without a
4. Of which 633 are for a disabled person with companion.
If you wish to discuss any of the above, please contact me. Please
remember to quote the reference number above in any future communications.
If you are unhappy with the service you have received in relation to your
request and wish to request a review of our response, you should write to
the Head of Head of Corporate Strategy, PO Box 6, Civic Centre, Victoria
Avenue, Southend-on-Sea, Essex, SS2 6ER.
If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to Corporate
Complaints Officer, Office of the Chief Executive, PO Box 6, Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.
You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Frances Tubby – Team Leader – Customer Service - Southend-on-Sea Borough
Creating a Better Southend
01702 215214 [email address]
Southend-on-Sea Borough Council
Dear Frances Tubby,
Many thanks for the reply.