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Statistics for ICO Intervention to fulfill Subject Access Requests in accordance with the Data Protection Act

Lisa Birchall made this Freedom of Information request to Brighton and Hove City Council

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Dear Brighton and Hove City Council,

Could you please supply the statistics for the number of Subject Access Requests received between 2011 and 2017 broken down by year.

In addition can you please supply the statistics for the number of times the Information Commissioner's Office has had to intervene because of non-fulfillment of Subject Access Requests between 2011 and 2017 broken down by year.

Please also provide of those interventions, how many resulted in successfully fulfilling subject access requests by year.

Yours faithfully,

Lisa Birchall

Freedom Of Information, Brighton and Hove City Council

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Freedom Of Information, Brighton and Hove City Council

Please find set out below the information in response to the above
request, apologies for the delay:

 

The request is as follows:

 

1)    Could you please supply the statistics for the number of Subject
Access Requests received between 2011 and 2017 broken down by year.

 

This information is not held for financial year 2011/12, but is available
for subsequent years:

 

2012/13 – 147 Requests

2013/14 – 206 Requests

2014/15 – 138 Requests

2015/16 – 159  Requests

2016/17 – 146 Requests

2017/18 (To date)  - 95 Requests

 

2)    In addition can you please supply the statistics for the number of
times the Information Commissioner's Office has had to intervene because
of non-fulfillment of Subject Access Requests between 2011 and 2017 broken
down by year.

 

This information is not held for most years covering the request.  In
order to clarify this answer: ICO Casework may arise on occasions when a
requestor disputes whether a request has been fulfilled in its entirety. 
In almost all cases where this issue arises, these disputes are resolved
by clarification and explanation of information provided rather than
supply of additional data.

 

However, for 2016/17 the number of overdue requests resulting in raising
of ICO concerns was 7.  For 2017/18 (to the present date) the number of
overdue requests resulting in raising of an ICO concern is 3.

 

 

3)    Please also provide of those interventions, how many resulted in
successfully fulfilling subject access requests by year.

 

Whether requests are subject to ICO intervention or not, the Council is
committed to disclosure against all subject access requests which meet the
necessary conditions for disclosure.  Accordingly, intervention by the
Information Commissioner is not a factor on whether requests are
fulfilled.

 

 

 

Should you have any further queries about this request, please contact us
via email to [1][Brighton and Hove City Council request email] quoting the
reference number given above.

 

If you are not satisfied with the handling of your request, you can appeal
(Internal Review) within 2 months of the completed FOI. Write to:

 

Freedom of Information Appeals

Brighton & Hove City Council

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Bartholomew House

Bartholomew Square

Hove BN1 1JE

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If you are still not satisfied after your Internal Review has been
investigated, you can escalate your complaint to the Information
Commissioners Office. The contact details are:

 

The Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Helpline: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

e-mail: [3][email address]

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Notice to recipient:
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that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
communication in error please notify the sender immediately.
Thank you in anticipation of your co-operation.

You can visit our website at [5]http://www.brighton-hove.gov.uk

Please consider the environment, only print out this email if absolutely
necessary.

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