Dear Torfaen Council,

I hope you can help. I am looking to find out information relating to recruitment specifically in your Accounts and HR teams.

The information I require is detailed below:
• How many members of staff are in you Accounts / Finance team?
• Can you provide an organisational chart for this team?
• How many members of staff are in your HR & Recruitment team?
• Can you provide an organisational chart for this team?
• What was your agency spend in 2018 and do you have a predicted spend in 2019? If you could be specific to the Accounts and HR teams that would be preferable.
• What recruitment framework are you part of and what agencies do you use?

Thank you in advance for the information.

Yours faithfully,

Tabitha

TCBC - Call Torfaen, Torfaen Council

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'

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TCBC - FOI, Torfaen Council

7 Attachments

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Tabitha

 

Thank you for your email dated 24^th April 2019, requesting information
under the Freedom of Information Act 2000.  I have logged your email and
will deal with your request in order that we can respond to you within the
statutory deadline of 20 working days.

 

I will contact you further as soon as the relevant information is
available.

 

This correspondence is available in large print, Braille or Welsh. Please
contact us for further details or if we can help in any way.

 

Yours sincerely

 

Lisa Coles

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Chief Executive’s Service / Gwasanaeth Y Prif Weithredwr

Torfaen County Borough Council / Cyngor Bwrdeistref Sirol Torfaen

Phone/Ffôn: 01495 761615/ Fax/Ffacs: 01495 766331

Email/E-Bost: [3][email address]

[4]Description: Description: Description: tcbc logo
avatar[5]www.torfaen.gov.uk / [6]Description: Description:
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From: [email address] [mailto:[email address]]
Sent: 24 April 2019 14:39
To: TCBC - FOI <[email address]>
Subject: Torfaen County Borough Council - A new Customer Contact service
request has been submitted - 3652074

 

Help us improve our services by providing feedback using the form below.

[10]How did we do?

 

[11]Image [12]Image
removed removed
by by
sender. sender.
[13]Image [14]Image [15]Feedback | [16]News | [18]Image
removed removed by [17]About Us removed by
by sender. sender.
sender.
Hello FOI team,

This email has been sent to you from Torfaen County Borough Council by
one of your customers. They have reported the incident and captured all
the details in an aid to help you resolve the issue quickly:

SERVICE REQUEST #      3652074

CATEGORY    Customer Contact

Contact Details

Name
Mobile Phone 1234567890
Home Phone -
Email Address [email address]

Information

Type of contact
Email
Title of email
Freedom of Information request - Staffing statistics for specific
teams
Customer email
Dear Torfaen Council, I hope you can help. I am looking to find out
information relating to recruitment specifically in your Accounts and
HR teams. The information I require is detailed below: • How many
members of staff are in you Accounts / Finance team? • Can you provide
an organisational chart for this team? • How many members of staff are
in your HR & Recruitment team? • Can you provide an organisational
chart for this team? • What was your agency spend in 2018 and do you
have a predicted spend in 2019? If you could be specific to the
Accounts and HR teams that would be preferable. • What recruitment
framework are you part of and what agencies do you use? Thank you in
advance for the information. Yours faithfully, Tabitha
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #570495 email] Is [Torfaen Council request email]
the wrong address for Freedom of Information requests to Torfaen
  Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi... For more detailed
guidance on safely disclosing information, read the latest advice from
the ICO:
https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses
will be delayed. If you find this service useful as an FOI officer,
please ask your web manager to link to us from your organisation's FOI
page.

show quoted sections

TCBC - FOI, Torfaen Council

7 Attachments

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Tabitha

 

Further to your e-mail below, requesting information under the Freedom of
Information Act 2000, I am now in a position to respond to your questions
as follows:

 

I am looking to find out information relating to recruitment specifically
in your Accounts and HR teams. The information I require is detailed
below:

•       How many members of staff are in you Accounts / Finance team? 36

   
·        Can
you provide an
organisational
chart for this
team?

 

We do not have
an
organisational
chart but the
Account/Finance
Team comprises
of the
following:

 

            15
x Accountancy
Support Officer
posts

            2 x
Accountancy
Systems Support
Officer posts

            4 x
Accountant
posts

            1 x
Creditor
Manager post

            5 x
Creditor
Officer posts

            3 x
Group Finance
Officer posts

            1 x
Head of
Financial
Services

            6 x
Lead Finance
Officer posts
 

•           How many members of staff are in your HR & Recruitment team?
10 officers in HR.  The Recruitment Team falls under the Employee      
Services Division – there are 2 Recruitment officers

 

•           Can you provide an organisational chart for this team?

 

            We do not have an organisational chart but the HR &
Recruitment Team comprises of the following:

 

            HR Manager x 1

            HR Advisors x 7

            Strategic HR School Advisors x 2

 

•           What was your agency spend in 2018 and do you have a predicted
spend in 2019? If you could be specific to the Accounts and HR   teams
that would be preferable.

           

HR:                  None

            Accounts:        None

 

•           What recruitment framework are you part of and what agencies
do you use?

            Ranstad Recruitment Agency as part of the procurement
framework

 

Information supplied in response to any Freedom of Information Act request
may be subject to copyright. A single copy of information supplied under
the Freedom of Information Act may only be used for personal,
non-commercial research or study, unless stated otherwise. It must not be
passed to others, copied or re-published in whole or in part without
permission from the copyright holder. Any copyright statement that forms
part of or in any way refers to the information provided must not be
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or request a review, please do not hesitate to contact me in writing.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner’s Office (Wales) cannot make a decision unless
you have exhausted the complaints procedure provided by this Council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office (Wales), 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH. Telephone 016 2554 5297 or Fax 029 2067 8399 or e-mail
[email address].

 

Yours sincerely

 

Lisa Coles

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Chief Executive’s Service / Gwasanaeth Y Prif Weithredwr

Torfaen County Borough Council / Cyngor Bwrdeistref Sirol Torfaen

Phone/Ffôn: 01495 761615/ Fax/Ffacs: 01495 766331

Email/E-Bost: [3][email address]

[4]Description: Description: Description: tcbc logo
avatar[5]www.torfaen.gov.uk / [6]Description: Description:
cid:image001.gif@01CB4DE0.4A1FEB50[7]Follow us on Twitter /
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on Facebook

 

From: [email address] [mailto:[email address]]
Sent: 24 April 2019 14:39
To: TCBC - FOI
Subject: Torfaen County Borough Council - A new Customer Contact service
request has been submitted - 3652074

 

Help us improve our services by providing feedback using the form below.

[10]How did we do?

 

[11]Image [12]Image
removed removed
by by
sender. sender.
[13]Image [14]Image [15]Feedback | [16]News | [18]Image
removed removed by [17]About Us removed by
by sender. sender.
sender.
Hello FOI team,

This email has been sent to you from Torfaen County Borough Council by
one of your customers. They have reported the incident and captured all
the details in an aid to help you resolve the issue quickly:

SERVICE REQUEST # 3652074

CATEGORY Customer Contact

Contact Details

Name
Mobile Phone 1234567890
Home Phone -
Email Address [email address]

Information

Type of contact
Email
Title of email
Freedom of Information request - Staffing statistics for specific
teams
Customer email
Dear Torfaen Council, I hope you can help. I am looking to find out
information relating to recruitment specifically in your Accounts and
HR teams. The information I require is detailed below: • How many
members of staff are in you Accounts / Finance team? • Can you provide
an organisational chart for this team? • How many members of staff are
in your HR & Recruitment team? • Can you provide an organisational
chart for this team? • What was your agency spend in 2018 and do you
have a predicted spend in 2019? If you could be specific to the
Accounts and HR teams that would be preferable. • What recruitment
framework are you part of and what agencies do you use? Thank you in
advance for the information. Yours faithfully, Tabitha
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #570495 email] Is [Torfaen Council request email]
the wrong address for Freedom of Information requests to Torfaen
Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi... For more detailed
guidance on safely disclosing information, read the latest advice from
the ICO:
https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses
will be delayed. If you find this service useful as an FOI officer,
please ask your web manager to link to us from your organisation's FOI
page.

show quoted sections