Staffing rotas and identified gaps - Fairfield Hospital emergency department - February 2022
Dear Northern Care Alliance NHS Foundation Trust,
Please kindly provide a copy of the weekly staffing rotas for the emergency department of Fairfield Hospital – for doctors; nurses; healthcare assistants; physician associates; etc (separate rotas where relevant) which include the dates 17 and 18 February 2022.
Please confirm if any gaps in the doctor’s rota for that week were filled by non-medics.
Please include any identified and unfilled gaps as well as those filled by agency / bank staff.
(If it is necessary to anonymise any rotas, please do ensure that ‘roles’ are left intact).
Yours faithfully,
Lindsay Hodgson
Good afternoon,
Thank you for your recent Freedom of Information requests made in relation
to information held by the Northern Care Alliance NHS Foundation Trust.
In accordance with Trust policy and the requirements of the Freedom of
Information Act 2000, a period of 20 working days is assigned for
processing your request. [Working days within the NHS refers to
Mon-Fri.] We will provide you with an explanation if we find that there
is any reason why this period may extend beyond the period prescribed by
the Act.
Please contact us if you have any queries regarding the procedure.
Kind regards
Angelica Favaro
Freedom of Information Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 206 1130
Email: [1][NCAFT request email]
Web: [2]northerncarealliance.nhs.uk
X/Twitter: [3]twitter.com/ncalliance_nhs
Dear Lindsay,
We are writing to inform you that your FOI request is currently being
processed, however, unfortunately, on this occasion, your completed
request will not be released within the statutory period, as we are still
gathering information. We do, however, endeavour to have your completed
response over to you as soon as we can.
Please accept our sincere apologies for any inconvenience this may cause.
Kind Regards
Angelica Favaro
Freedom of Information Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 206 1130
Email: [1][NCAFT request email]
Web: [2]northerncarealliance.nhs.uk
X/Twitter: [3]twitter.com/ncalliance_nhs
From: FOIRequest <[NCAFT request email]>
Sent: Monday, November 18, 2024 2:13 PM
To: Lindsay Hodgson <[FOI #1204877 email]>
Subject: FOI 14466 - acknowledgement
Good afternoon,
Thank you for your recent Freedom of Information requests made in relation
to information held by the Northern Care Alliance NHS Foundation Trust.
In accordance with Trust policy and the requirements of the Freedom of
Information Act 2000, a period of 20 working days is assigned for
processing your request. [Working days within the NHS refers to Mon-Fri.]
We will provide you with an explanation if we find that there is any
reason why this period may extend beyond the period prescribed by the Act.
Please contact us if you have any queries regarding the procedure.
Kind regards
Angelica Favaro
Freedom of Information Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 206 1130
Email: [4][NCAFT request email]
Web: [5]northerncarealliance.nhs.uk
X/Twitter: [6]twitter.com/ncalliance_nhs
Dear FOIRequest,
Please note that this currently appears as long overdue on this website. On investigating further, this is because you appear to have replied with a response to this current request (i.e. FOI 14466) under a totally different, unrelated FOI request I made that had already received a response (i.e. FOI 14461). Please urgently ensure that both requests are updated and corrected so that any readers of each FOI are not confused by your error.
In the response to this current question for FOI 14466 you state:
“The Trust is unable to provide the information being sought. This is because we moved to a new rostering system in 2023.
The previous systems in place were RPS (for clinical staff) and DRS (for medical staff) and both were decommissioned last year. The Trust does hold some archive files however there is only one colleague in the NCA who can access the archives and this individual is currently off on long-term sickness with no specified date of return.”
Given this – I request an urgent rectification / review be performed as the answer you’ve provided is inconceivable.
I have recently been provided with data about staff on duty specific to my own case under a SAR derived from internal staffing rotas / data covering that exact period. So without doubt, this information DOES exist and IS held by the Trust and IS accessible. (NOTE - my request here was for more general rather than personal information which is why I submitted this FOI).
I therefore suggest that you check again regarding other potential sources where this data on staffing is held by the Trust in addition to the ‘decommissioned’ systems you mention in your reply. There MUST be other sources (e.g. intranet / emails to team leaders and staff / online message boards and / or social media group chats / etc and I request that these be urgently provided given how long I have been waiting for an appropriate answer to this FOI.
Thanks in advance,
Yours sincerely,
Lindsay Hodgson
Good morning,
The Trust has now completed collation of data to support a response to
your recent Freedom of Information requests for the Northern Care Alliance
NHS Foundation Trust.
Details requested have been attached to this email.
As part of the disclosure log, all responses to Freedom of Information
requests are posted on the Trust’s website. Please click on the link below
to view the response to your request.
[1]https://www.northerncarealliance.nhs.uk/...
We trust these details will assist with your enquiries. If we can be of
any further assistance in the future, please do not hesitate to contact us
again.
Questionnaire
As a Trust we are keen to monitor and improve the services we offer. We’d
be grateful if you could take the time to answer the following questions
and provide us with any other feedback that may assist us with this
process:
┌─────────────────────────────────────────────────────────────────┬──────┐
│Were you satisfied with the handling of your request? │YES/NO│
├─────────────────────────────────────────────────────────────────┼──────┤
│Was your request handled in a timely manner? │YES/NO│
├─────────────────────────────────────────────────────────────────┼──────┤
│Were you provided with sufficient information to assist you with │YES/NO│
│your request? │ │
└─────────────────────────────────────────────────────────────────┴──────┘
Yours Sincerely
Angelica Favaro
Freedom of Information Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 206 1130
Email: [2][NCAFT request email]
Web: [3]northerncarealliance.nhs.uk
X/Twitter: [4]twitter.com/ncalliance_nhs
From: FOIRequest <[NCAFT request email]>
Sent: Monday, November 18, 2024 2:13 PM
To: Lindsay Hodgson <[FOI #1204877 email]>
Subject: FOI 14466 - acknowledgement
Good afternoon,
Thank you for your recent Freedom of Information requests made in relation
to information held by the Northern Care Alliance NHS Foundation Trust.
In accordance with Trust policy and the requirements of the Freedom of
Information Act 2000, a period of 20 working days is assigned for
processing your request. [Working days within the NHS refers to Mon-Fri.]
We will provide you with an explanation if we find that there is any
reason why this period may extend beyond the period prescribed by the Act.
Please contact us if you have any queries regarding the procedure.
Kind regards
Angelica Favaro
Freedom of Information Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 206 1130
Email: [5][NCAFT request email]
Web: [6]northerncarealliance.nhs.uk
X/Twitter: [7]twitter.com/ncalliance_nhs
Dear Northern Care Alliance NHS Foundation Trust,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Northern Care Alliance NHS Foundation Trust's handling of my FOI request 'Staffing rotas and identified gaps - Fairfield Hospital emergency department - February 2022'.
I request an urgent rectification / review be performed as the answer you’ve provided is inconceivable.
I have recently been provided with data about staff on duty specific to my own case under a SAR derived from internal staffing rotas / data covering that exact period. So without doubt, this information DOES exist and IS held by the Trust and IS accessible. (NOTE - my request here was for more general rather than personal information which is why I submitted this FOI).
I therefore suggest that you check again regarding other potential sources where this data on staffing is held by the Trust in addition to the ‘decommissioned’ systems you mention in your reply. There MUST be other sources (e.g. intranet / emails to team leaders and staff / online message boards and / or social media group chats / etc and I request that these be urgently provided given how long I have been waiting for an appropriate answer to this FOI.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...
Yours faithfully,
Lindsay Hodgson
Good Morning
My name is Pamela Eastwood and I am the Team Lead for the FOI Team at The
Northern Care Alliance.
It has been brought to my attention that one of our FOI replies was sent
to yourselves using an incorrect link.
The incorrect link was used on FOI 14466 – and was sent on 17 December
2024. As we unfortunately used the incorrect link this has meant that it
has been placed with FOI 14461 on your website.
We have now resent this FOI using the correct link.
Please can the incorrect information be remove/or noted uploaded in error
from FOI 14461 on your website and a message redirecting customers to the
correct information.
Any inconvenience caused is regretted.
If we can be of any further assistance please do not hesitate to contact
the FOI team.
Kind Regards
Pamela
Pamela Eastwood
Information Access Team Lead
Information Access Team
Northern Care Alliance NHS Foundation Trust
Tel: 0161 778 5938
Email: [1][email address]
Web: [2]northerncarealliance.nhs.uk
X/Twitter: [3]twitter.com/ncalliance_nhs
References
Visible links
1. mailto:[email%20address]
2. https://www.northerncarealliance.nhs.uk/
3. https://twitter.com/NCAlliance_NHS
Dear FOIRequest,
Please may I have an update on this long overdue request for a review of my FOI. It is inconceivable that the data requested surrounding staffing requirements / rotas is not available somewhere within the Trust.
Particularly since I have already been provided with staffing data specific to my own individual case on a SAR. General information will no doubt be available for this FOI.
Yours sincerely,
Lindsay Hodgson
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