Staff handbook
Dear Environment Agency,
Please provide a copy of the current staff handbook
Yours faithfully,
Robert Cavendish
Thank you for contacting the Environment Agency.
Please note; this is an auto reply message.
From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW). Those with interests in Wales should use the following link for
more information:
[1]http://www.environment-agency.gov.uk/abo...
Our Service Commitment
Our target is to respond to correspondence in 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
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Dear Robert
Thank you for your enquiry requesting a copy of our current staff
handbook.
Your email has been forwarded to our National Request Team and they will
contact you shortly. The customer charter for completing National Requests
is 20 working days. Should you wish to contact them in the meantime, you
can call them on 03708 506506, or by email at
Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy. If there is likely to be
a charge we will contact you to discuss this prior to commencing any work
on your request. You can find further information on our charging policy
at the link below:
[1]http://www.environment-agency.gov.uk/bus...
I trust this information is useful and if you require anything further
please don’t hesitate to contact us again.
From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW).
Any enquiries for Wales, with the exception of Rod licensing and the
Carbon Reduction Commitment, should be directed to Natural Resources
Wales.
Natural Resources Wales will deal with your enquiry and / or process your
application. If you have any further queries you can contact NRW Tel:
0300 065 3000
e mail: [2][email address] or visit their
website: [3]www.naturalresourceswales.gov.uk
Kind Regards
Robert McCallum-Hamilton
Customer Service Advisor
Email Enquiries Unit
National Customer Contact Centre
Part of National Operations
Environment Agency
Tel: 03708 506506
Website: [4]www.environment-agency.gov.uk/
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Dear Robert
Thank you for your request for a copy of our staff handbook.
We are treating your enquiry as an Information Request under Environment
Information Regulations 2004/Freedom of Information 2000.
Your request will be dealt with by our National Request Team under
reference NRJUN88.
The Environment Agency covers England only.
For Scotland, Ireland and Wales, please see the links below:
[3]www.naturalresourceswales.gov.uk
Unless the data requested is immediately accessible to us there may be a
cost, however we will make you aware of any charge prior to the request
being completed.
The Environment Agency’s customer charter is to provide you with the
requested information within 20 working days from the date your enquiry is
received.
Data will be provided in pdf format (wherever possible) unless
specifically requested in another format.
Please be aware that data provided in a manipulable format may be subject
to an additional fee.
In the meantime should you have any queries regarding this request please
contact us at: [4][email address]
Kind regards,
The National Request Team
National Customer Contact Centre
Tel 03708 506 506
Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.
We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
References
Visible links
1. http://www.sepa.org.uk/
2. http://www.epa.ie/
3. http://www.naturalresourceswales.gov.uk/
4. mailto:[email address]
Dear Robert
RE: Request for information under the Freedom of Information Act 2000
(FOIA) / Environmental Information Regulations 2004 (EIR)
Thank you for your enquiry which was received on 25/06/13
Requests for information that are recorded are generally governed by the
Freedom of Information Act 2000 (FOIA).The information you have requested
is environmental and it is therefore exempted from the provisions of FOIA
by FOIA s.39(1). We have therefore considered your request under the
provisions of the Environmental Information Regulations 2004 (EIR).
Please find attached a copy of our employee handbook as requested.
I hope that we have correctly interpreted your request. Please see the
Standard Notice for details of permitted use.
If you are not satisfied with our response to your request for information
you can contact us to ask for our decision to be reviewed.
If you are still not satisfied following this, you can then make an appeal
to the Information Commissioner, who is the statutory regulator for
Freedom of Information.
The address is:
Office of the Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Tel: 01625 545700.
Fax: 01625 524 510.
E-mail:[email address].
Website: http//www.informationcommissioner.gov.uk
Yours sincerely
Maria Bisby
Environment Agency
National Requests Team
Part of National Operations
03708 506 506
[1][email address]
Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.
We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
References
Visible links
1. mailto:[email address]
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