Staff Guide to Fares and Ticketing
Dear Transport for London,
Please provide me with the latest Staff Guide to Fares and Ticketing.
Yours faithfully,
Anze Jensterle
Dear Mr Jensterle,
TfL Ref: FOI-1151-2223
Thank you for your request received by Transport for London (TfL) on 8^th
August 2022 asking for a copy of the latest Staff Guide to Fares and
Ticketing.
Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.
A response will be sent to you by 5^th September 2022.
We will publish anonymised versions of requests and responses on the
[1]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.
In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.
Yours sincerely,
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
Dear Mr Jensterle,
TfL Ref: FOI-1151-2223
Thank you for your request received by Transport for London (TfL) on 8^th
August 2022 asking for a copy of the latest Staff Guide to Fares and
Ticketing.
Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.
I can confirm that we hold the information you require.
The requested Guides are attached. Some information relating to revenue
protection has been redacted from one of the Guides as it is subject to a
statutory exemption to the right of access to information under section
31(a) of the Freedom of Information Act (which relates to ‘Law
Enforcement’). Note that disclosure under the Freedom of Information Act
is considered to be a disclosure ‘to the world at large’ rather than the
individual applicant. Whilst we make no suggestion that you would use the
information for anything other than your own personal interest, in this
instance the exemption has been applied as information regarding revenue
inspection procedures could be used by people wishing to avoid paying
fares.
The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. We
recognise the need for openness and transparency by public authorities,
but in this instance we believe that balance lies in favor of withholding
the information to ensure that fare evasion is prevented wherever possible
to protect public funds.
If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
Dear Transport for London,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Transport for London's handling of my FOI request 'Staff Guide to Fares and Ticketing'.
As you may be aware, ICO guidance states: "Deciding whether the prejudice would occur or is only likely to occur is important. In this context the term “would prejudice” means that it has to be more probable than not that the prejudice would occur." [https://ico.org.uk/media/for-organisatio...
Please review your decision and provide information about your decision regarding the likelihood of the prejudice arising.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...
Yours faithfully,
Anze Jensterle
Dear Anze Jensterle
Thank you for your email.
As more than 40 working days have elapsed since the issuing of the response to FOI-1151-2223 which your latest email refers to we are unable to open up an internal review.
However, should you wish to pursue this matter you are welcome to resubmit your request and we will reconsider it afresh and issue a new response based on the position as of the date of your request. You would then be entitled to appeal that response if you were to be unsatisfied.
Please note that we will not be working on your request until we have received confirmation on how you would like to proceed.
Yours sincerely
Emma Flint
Principal Information Access Adviser
FOI Case Management Team
Transport for London
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