Staff Guide to Fares and Ticketing 2020

The request was successful.

Dear Transport for London,

Please could you share a properly redacted copy of Staff Guide to Fares and Ticketing From 2th Jan 2020? Thanks.

Yours faithfully,
Fan Jiang

FOI, Transport for London

Dear Fan Jiang

 

Our ref: FOI-2954-1920/GH

 

Thank you for your request received by Transport for London (TfL) on 5
January 2020 asking for the Staff Guide to Fares and Ticketing 2020.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 31 January 2020. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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References

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1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

2 Attachments

Dear Transport for London,

Thanks for your response. I noticed only Book 2 and appendix are attached in your response. Please may I also request that the complete Staff Guide to Fares and Ticketing (Jan 2020) be supplied, which should include Book 1, Book 2, Book 3, appendix and any other parts if existing. Thanks.

Yours sincerely,
Fan Jiang

FOI, Transport for London

2 Attachments

Dear Fan Jiang

Please find attached Book 1 & Book 3 which completes the information.

Please accept my apologies - it appears these did not reach you due to the size of the original documents.

I have now managed to reduced these to send them.

Kind regards

Graham Hurt
FOI Case Officer

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