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Staff Counselling Services and Occupational Health Referrals (2016/17 and 2017/18)

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Dear Coventry University,

Under the Freedom of Information Act 2000, I would be grateful if you could provide the following information relating to Counselling and Mental Health services and Occupational Health referrals in respect of those employed by your University. You will find that I have issued FOI request of your institution in respect of previous years, for which I am grateful for your response. The current FOI constitutes a follow-up.

QUESTION ONE: COUNSELLING AND MENTAL HEALTH SERVICES
The total number of staff that accessed University counselling and mental health services in 2016/17 and 2017/18. Please present in a table showing figures separately for each academic year (e.g. 2016/17, 2017/18) or by each calendar year, where data is collected in this way - according to the following categories:-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?*
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

Where you, or an external provider (e.g. EAP/EAFP), also breaks down this information by category (e.g. anxiety, bereavement/loss, work-related etc.), please also provide a separate table with this information.

QUESTION TWO: OCCUPATIONAL HEALTH
During the last two full academic years (please present in a table showing figures for each academic year i.e. 2016/17 and 2017/18) or by each calendar year as appropriate, how many staff members were referred to Occupational Health (please highlight by year, whether these were self-referrals, management referrals, or referrals falling into different categories)?

Where the information is available (i.e. either collected by you or held for you by an EAP/EAFP), please separate into the following categories (for each year):-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male? *
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

QUESTION THREE: EAP/EAFP PROVIDER CHANGES
Please also indicate whether you have changed EAP/EAFP since 2015 and if so, in what year. If you are able to provide a link to the provider in question, or forward the EAP/EAFP reports from 2016/17 and/or 2017/18 so that I can see the reporting methodology that would be helpful.

FURTHER NOTES FOR CLARIFICATION
- If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.
- If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.
- Where some parts of the information requested cannot be presented in the format requested above, or has not been collected by the University (or where applicable, an external provider collecting and holding this information for the University), in a way that satisfies the FOI request, please exercise your duty under section 16 and highlight what information you are able to provide.
- Please note that this information is being collected as part of a follow-up pan-HEUK study of trends in Counselling Services and Occupational Health in respect of HEI staff.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period. Thank you in advance for your assistance.

Yours faithfully,

Nicky Michaels

Freedom of Information requests, Coventry University

1 Attachment

Dear Ms Michaels,

 

REF: Freedom of Information Request – FOIA0944

 

Please accept this email as an acknowledgment that I have received your
request of below. 

 

The University will deal with this request under the regime of a FOI
request and will revert back to you by the statutory deadline set by the
ACT which is by the 8^th July 2019.

 

Kind Regards

 

 

Information Governance Unit

 

Coventry University, Alan Berry, Priory Street Street, Coventry, CV1 5FB

W: [1]www.coventry.ac.uk        

 

Please visit IGU sharepoint site for more information by clicking [2]here.

[3]cid:image001.png@01D41906.56C92CF0

 

 

University of the Year for Student Experience
The Times and Sunday Times Good University Guide 2019

1st for Overseas Student Experiences
based on student trips abroad - HESA 2016/17 UK, published 2018

2nd for Teaching Excellence
Times Higher Education UK metrics ranking 2017

13th in Guardian University Guide 2019
of 121 UK institutions ranked

NOTICE

This message and any files transmitted with it is intended for the
addressee only and may contain information that is confidential or
privileged. Unauthorised use is strictly prohibited. If you are not the
addressee, you should not read, copy, disclose or otherwise use this
message, except for the purpose of delivery to the addressee.

Any views or opinions expressed within this e-mail are those of the author
and do not necessarily represent those of Coventry University.

References

Visible links
1. https://emea01.safelinks.protection.outl...
2. https://share.coventry.ac.uk/staff/ps/IP...

Freedom of Information requests, Coventry University

1 Attachment

Dear Michaels,

Freedom of Information Request – FOIA0944

The University has completed its search for the information you requested
pursuant to the Freedom of Information Act 2000 (“FOIA”).  The specific
questions raised were: 

QUESTION ONE: COUNSELLING AND MENTAL HEALTH SERVICES The total number of
staff that accessed University counselling and mental health services in
2016/17 and 2017/18. Please present in a table showing figures separately
for each academic year (e.g. 2016/17, 2017/18) or by each calendar year,
where data is collected in this way - according to the following
categories:-

a) How many were academic staff?

b) How many were professional services staff?

c) How many were male?*

d) How many were female?*

 

QUESTION TWO: OCCUPATIONAL HEALTH

During the last two full academic years (please present in a table showing
figures for each academic year i.e. 2016/17 and 2017/18) or by each
calendar year as appropriate, how many staff members were referred to
Occupational Health (please highlight by year, whether these were
self-referrals, management referrals, or referrals falling into different
categories)?

 

Where the information is available (i.e. either collected by you or held
for you by an EAP/EAFP), please separate into the following categories
(for each year):-

 

a) How many were academic staff?

b) How many were professional services staff?

c) How many were male? *

d) How many were female?*

 

QUESTION THREE: EAP/EAFP PROVIDER CHANGES Please also indicate whether you
have changed EAP/EAFP since 2015 and if so, in what year. If you are able
to provide a link to the provider in question, or forward the EAP/EAFP
reports from 2016/17 and/or 2017/18 so that I can see the reporting
methodology that would be helpful. 

In response to your request using the same numbering, please see below. 

QUESTION ONE:

  2016/2017 2017/2018

(31) (51)
No of Academic staff Information not held
No of professional services staff
No.of male 8 18
No. of Female 23 33

 

Reason for counselling 2016/2017 2017/2018
Personal 23 28
Work Related 8 23

 

QUESTION TWO: All referrals to occupational health were management
referrals.

 

2016/2017
  2017/2018 (207)
(126)
No of Academic staff Information not held
No of professional services staff
No.of male 55 82
No. of Female 71 125
Reason for Referral 2016/2017 2017/2018
Circulatory 1 12
Digestive Tract 0 2
Endocrine 2 2
Gynaecological 3 4
Hearing 0 1
Infection 1 3
Long term absence 25 0
Malignant 3 7
ME 0 4
Musculoskeletal 5 46
Safety Related 11 0
Renal 0 1
Return to Work 13 0
Short term absence 15 0
Mental Health 14 47
Neurological 4 12
Respiratory 3 9
Self Referral 2 0
Skin 0 1
Stress 22 52
Substance Misuse 1 0
Vision 1 4
TOTAL 126 207

 

QUESTION THREE:

 

We had no changes to EAP provider since 2015

If you have any queries or concerns about this email then please do not
hesitate to contact me. Please remember to quote the reference number
above in any future communications. 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Information Governance Unit, Coventry University,
Alan Berry Building, Priory Street, Coventry, CV1 5FB or e-mail:
[1][Coventry University request email]. 

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the University.  The Information
Commissioner can be contacted at: 

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, Telephone: 08456 30 60 60 or 01625 54 57 45, Email:
[2][email address]

Yours sincerely,

 

Principal Registry Officer - Data Compliance|Information Governance Unit

Coventry University, Alan Berry Building, Priory Street, Coventry, CV1 5FB

The contents of this e-mail and any attachments are confidential to the
intended recipient. If you are not the intended recipient please do not
use or publish its contents, contact Coventry University immediately on
+44 (0)24 7765 7777 then delete. Contracts cannot be concluded with us nor
service effected by email. Emails are not secure and may contain viruses.
Coventry University may monitor traffic data. Further information about us
is available at [3]www.coventry.ac.uk

University of the Year for Student Experience
The Times and Sunday Times Good University Guide 2019

1st for Overseas Student Experiences
based on student trips abroad - HESA 2016/17 UK, published 2018

2nd for Teaching Excellence
Times Higher Education UK metrics ranking 2017

15th in Guardian University Guide 2019
of 121 UK institutions ranked

NOTICE

This message and any files transmitted with it is intended for the
addressee only and may contain information that is confidential or
privileged. Unauthorised use is strictly prohibited. If you are not the
addressee, you should not read, copy, disclose or otherwise use this
message, except for the purpose of delivery to the addressee.

Any views or opinions expressed within this e-mail are those of the author
and do not necessarily represent those of Coventry University.

References

Visible links
1. mailto:[Coventry University request email]
2. mailto:[email address]
3. http://www.coventry.ac.uk/

We don't know whether the most recent response to this request contains information or not – if you are Nicky Michaels please sign in and let everyone know.