Staff Counselling Services and Occupational Health Referrals (2016/17 and 2017/18)

The request was successful.

Dear City University London,

Under the Freedom of Information Act 2000, I would be grateful if you could provide the following information relating to Counselling and Mental Health services and Occupational Health referrals in respect of those employed by your University. You will find that I have issued FOI request of your institution in respect of previous years, for which I am grateful for your response. The current FOI constitutes a follow-up.

QUESTION ONE: COUNSELLING AND MENTAL HEALTH SERVICES
The total number of staff that accessed University counselling and mental health services in 2016/17 and 2017/18. Please present in a table showing figures separately for each academic year (e.g. 2016/17, 2017/18) or by each calendar year, where data is collected in this way - according to the following categories:-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male?*
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

Where you, or an external provider (e.g. EAP/EAFP), also breaks down this information by category (e.g. anxiety, bereavement/loss, work-related etc.), please also provide a separate table with this information.

QUESTION TWO: OCCUPATIONAL HEALTH
During the last two full academic years (please present in a table showing figures for each academic year i.e. 2016/17 and 2017/18) or by each calendar year as appropriate, how many staff members were referred to Occupational Health (please highlight by year, whether these were self-referrals, management referrals, or referrals falling into different categories)?

Where the information is available (i.e. either collected by you or held for you by an EAP/EAFP), please separate into the following categories (for each year):-

a) How many were academic staff?
b) How many were professional services staff?
c) How many were male? *
d) How many were female?*

*Please note that some institutions now collect non-binary gender information. Where your institution collects information in this way, please provide in that format. Where data relating to gender is not collected, please simply highlight “n/a”.

QUESTION THREE: EAP/EAFP PROVIDER CHANGES
Please also indicate whether you have changed EAP/EAFP since 2015 and if so, in what year. If you are able to provide a link to the provider in question, or forward the EAP/EAFP reports from 2016/17 and/or 2017/18 so that I can see the reporting methodology that would be helpful.

FURTHER NOTES FOR CLARIFICATION
- If the decision is made to withhold some of this data using exemptions in the Data Protection Act, please inform me of that fact and cite the exemptions used.
- If you need any clarification then please do not hesitate to contact me. If some parts of this request are easier to answer than others, I would ask that you release the available data as soon as possible.
- Where some parts of the information requested cannot be presented in the format requested above, or has not been collected by the University (or where applicable, an external provider collecting and holding this information for the University), in a way that satisfies the FOI request, please exercise your duty under section 16 and highlight what information you are able to provide.
- Please note that this information is being collected as part of a follow-up pan-HEUK study of trends in Counselling Services and Occupational Health in respect of HEI staff.

I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you within the 20 working day statutory time period. Thank you in advance for your assistance.

Yours faithfully,

Nicky Michaels

FOI, City University London

2 Attachments

Dear Nicky Michaels,

Thank you for your request for information which was received on  06 June
2019, and has been logged under ref FOI-2019/158. Please quote this
reference in any future correspondence.

Your request will be dealt with under the terms of the Freedom of
Information Act 2000, and as per the terms of the Act, we expect to have
responded to you no later than 20 working days after the date your request
was received or, where applicable, further clarification is provided.

Yours sincerely,

Shanita Baldeo

Information
Compliance
Officer,
Information
Technology

City, University
[1]cid:image001.png@01D2FA28.E16145D0 of London

Northampton
Square

London EC1V 0HB

T: +44 (0)20 7040
3137

[2]www.city.ac.uk

 

 

[3]../Dropbox/Design%20Team%20Folder/Projects/Email/Footer/CUG%202017%20footer%20JA1b3.jpg

 

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FOI, City University London

3 Attachments

Dear Nicky Michaels,

Thank you for your email dated 06 June 2019 requesting information about
City, University of London, made in accordance with the Freedom of
Information Act 2000. For ease of reference, your questions are
reproduced below in bold followed by our response.

 

I hope the attached information proves useful.

We would like to take this opportunity to inform you, the University has a
formal complaints and internal review process. If you are dissatisfied
with the manner your request for information has been managed, please do
so in writing, describe the original request, explain your grounds for
dissatisfaction and include an address for correspondence to the Director
of Information Technology at:

 

                                City, University of London

                                Northampton Square

                                London EC1V 0HB

By Telephone    0207 040 4000

By Email               [1][City University London request email]

 

If after contacting City, University of London you are still dissatisfied
with the outcome, you have a right of appeal to the Information
Commissioner Office (ICO):

 

By Post Information Commissioner's Office

                                Wycliffe House

                                Water Lane

                                Wilmslow Cheshire

                                SK9 5AF

By Telephone    01625 545700

Website               [2]www.ico.org.uk

 

Yours sincerely,

 

Shanita Baldeo

Information
Compliance
Officer

City, University
of London
[3]cid:image004.png@01D49092.2C89CB80
Northampton
Square

London EC1V 0HB

T: +44 (0)20 7040
3137

[4]www.city.ac.uk

 

 

[5]../Dropbox/Design%20Team%20Folder/Projects/Email/Footer/CUG%202017%20footer%20JA1b3.jpg

 

 

 

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