Dear Ryan Thomas

I am writing in response to your e-mail below requesting information from Cardiff and Vale University Health Board (the UHB) under the Freedom of Information Act 2000. In light of the ongoing Coronavirus (COVID-19) pandemic facing the NHS, we will endeavour to respond to your request at the first possible opportunity. However, please consider that during this current climate, resources may be diverted away from usual compliance and information governance work, resulting in understandable delays when making information rights requests.

The Freedom of Information Act 2000 gives individuals the right to access official information. The Act allows the right to request any recorded information held by a public authority, such as Cardiff and Vale UHB.  A request can be made for any information it is thought a public authority may hold. The right only covers recorded information which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.  

A request can take the form of a question, rather than a request for specific documents, but an authority does not have to answer your question if this would mean creating new information or giving an opinion or judgment that is not already recorded.

As you are making a request under the Freedom of Information Act the UHB will consider your request in accordance with the Act and in line with the appropriate guidance issued by the Information Commissioner as detailed below.

 The UHB will:

• identify which questions amount to requests for information held on record;

• be ready to offer advice and assistance that is reasonable in the circumstances; and

• provide a response in line with the requirements of the legislation.  

I would now like to confirm that your request has been forwarded to the relevant department to action. A further response will be issued in due course.

As your request is being dealt with under FoI, there is a deadline of 20 working days for response to be issued.

Yours sincerely,

Jane Caldwell
Information Governance
Cardiff and Vale University Health Board
02920 744870

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Dear Ryan Thomas,

I am writing further to the below e-mail issued in acknowledgement of your Freedom of Information Act request to Cardiff and Vale University Health Board (the UHB).

The UHB reasonably requires further information in order to identify and locate the information that you have asked for to ensure that it provides the correct information to you. Please note that I will not be able to take this matter further without the extra information from you.

The specific clarification required is as follows:

Do you require information on all OH support or Mental Health only?

Please note that this request will remain open for two months. If no clarification is received during this period, the request will then be closed. Should you wish to discuss any of the above please do not hesitate to contact me.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to:

Head of Corporate Governance
Cardiff and Vale University Local Health Board
Executive Headquarters
University Hospital of Wales
Heath Park
Cardiff
CF14 4XW

If you are not content with the outcome of any complaint, you may apply directly to the Information Commissioner for a decision. Generally the Information Commissioners Office cannot make a decision unless you have exhausted the complaints procedure provided by the UHB.
The Information Commissioner can be contacted at:
Information Commissioner’s Office - Wales
2nd Floor, Churchill House,
Churchill Way,
Cardiff, CF10 2HH

Yours sincerely,
Jane Caldwell
Information Governance
Cardiff and Vale University Health Board
02920 744870

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Hi Ryan,

We are still awaiting clarification from yourself.

This was sent to you on the 30/07/2020 and no response was received.

Please could you answer the clarification and we can begin the next stages of your request?

Kind regards,

Abigail Coultis | Information Governance Coordinator
Information Governance
Cardiff and Vale University Health Board

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Dear Mr Thomas,

I am writing further to your e-mail below requesting information from
Cardiff and Vale University Health Board (the UHB) under the Freedom of
Information Act 2000.

I can now confirm that the UHB has completed a search of its records and
has established it does hold information falling within the confines of
your request and is in a position to respond to your request. Please see
attached above the information that can be disclosed which I trust is
sufficient for your purposes.

Should you have any queries or need clarification on any aspect of this
response please do not hesitate to contact me directly.

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to:

Head of Corporate Governance
Cardiff and Vale University Local Health Board
Executive Headquarters
University Hospital of Wales
Heath Park
Cardiff
CF14 4XW

If you are not content with the outcome of any complaint, you may apply
directly to the Information Commissioner for a decision. Generally the
Information Commissioners Office cannot make a decision unless you have
exhausted the complaints procedure provided by the UHB.

The Information Commissioner can be contacted at:

Information Commissioner’s Office - Wales

2nd Floor Churchill House

Churchill Way

Cardiff
CF10 2HH

Yours sincerely,

Abigail Coultis

Information Governance

Cardiff and Vale University Health Board

02920 744870

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