Specialised Commissioning Standard Operating Procedure for the Annual Assessment Quality Assurance Process

Response to this request is long overdue. By law, under all circumstances, NHS England should have responded by now (details). You can complain by requesting an internal review.

Dear NHS England,

On the 22 August 2019 l made an FOI (your Ref: FOI-060054) request regarding the "Specialised Vascular Services (Adults) specifications 17004/S" which you kindly processed and provided all of the information requested.

You can view this request at the following: https://www.whatdotheyknow.com/request/r...

In this request there was a question about Trusts without the appropriate documentation and protocols in place regarding specification 170004/S which would make them non-compliant to which you started your response by stating:

"NHS England holds information relevant to this question.

The action taken by NHS England regional teams when a Trust has been found to be non-compliant with the requirements of the indicators described above is set out in the ‘Specialised Commissioning Standard Operating Procedure for the Annual Assessment Quality Assurance Process’ and is summarised below."

1. I would like to request an electronic copy of the document regarding actions taken by NHS England regional teams when a Trust has been found to be non-compliant with the requirements which you stated was entitled the "Specialised Commissioning Standard Operating Procedure for the Annual Assessment Quality Assurance Process".

Yours faithfully

Mr. Kent

CONTACTUS, England (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

**THIS IS AN AUTOMATED RESPONSE**
 
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FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Kent,

Thank you for your communication dated 27 October 2020.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely,

Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [3][NHS England request email]

‘Health and High quality care for all, now and for future generations’

 

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Dear NHS England,

You have not provided a response to this request ref:FOI-2010-1273227 within the statutory guidelines, nor have you provided any indication as for the delay.

Can you please provide the information and/or the date when you expect to be able to provide it, by no later than the 4th December 2020. Unfortunately without response l will have no other recourse but to contact the ICO for assistance as l shall presume that your silence is indication of a refusal to process this request.

Yours faithfully

Mr. Kent

Dear NHS England,

ICO notified of your failure to respond to the FOI request ref: FOI-2010-1273227.

Full correspondence history of this request can be seen at the following location: https://www.whatdotheyknow.com/request/s...

Regretfully yours,

Mr. Kent

Mr. Kent left an annotation ()

The ICO informed me on the 7th January that they had contacted NHS England and asked them to respond to this request within 10 working days.

Mr. Kent left an annotation ()

The ICO issued a decision notice to NHS England on the 28th January 2021 informing them that they have 35 days in which to respond.

You can view the decision notice here:
https://ico.org.uk/media/action-weve-tak...

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

1 Attachment

Dear Mr Kent,  

Thank you for your Freedom of Information (FOI) request dated 27 October
2020. Please accept our apologies for the delay in responding to your
request.

Your exact request was:

“I would like to request an electronic copy of the document regarding
actions taken by NHS England regional teams when a Trust has been found to
be non-compliant with the requirements which you stated was entitled the
"Specialised Commissioning Standard Operating Procedure for the Annual
Assessment Quality Assurance Process”

NHS England holds information in relation to your request.

Please find attached Annex A, the Specialised Commissioning Standard
Operating Procedure for the Annual Assessment Quality Assurance Process.

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [1][NHS England request email]

Please quote the reference number FOI-2010-1273227 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at
the following weblink:
 
[2]https://ico.org.uk/global/contact-us/

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

Yours sincerely,

Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [NHS England request email]

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Dear NHS England

Thank you for your response, could you please clarify the following for me.

The document you have released is dated January 2020 with a version of V1 which would suggest that this is the very first version, however, the annual self-assessment process that this document addresses predates it by some years.

You advised of this document in 2019, before the review date of January 2020 so could you please advise of the actual document name, version number and working status (draft, pre-release, candidate etc) that was in use in 2019 at the time when you advised me of it, especially given that was the document that was requested from you.

Given the time that has passed rather than just providing the name of the document in question, could you please release to me the document that you referred to in 2019 so l have the actual document that was being discussed by you (please see your Ref: FOI-060054), the one l requested, thank you.

Yours faithfully

Mr. Kent

Dear NHS England,

In hindsight, following on from my email sent just a few hours ago, l request an amendment to this FOI request. I am doing so as it would most likely negate the need for both an internal review into the handling of this FOI thus far and the issue of another FOI request which is tightly connected to this one.

The amendments are as follows.

1. I would like an electronic copy of the same "Version" of the document that you discussed in 2019 which you named "Specialised Commissioning Standard Operating Procedure for the Annual Assessment Quality Assurance Process"" (please see your Ref: FOI-060054).

2. If the above document was not in production/being actively used in the Quality Assurance Process as you discussed in your response (Ref: FOI-060054) then l request a copy of the document that was in active use even if the name was different to that you advised.

3. In the document that you released to me entitled "Specialised Commissioning Standard Operating Procedure for the Annual Assessment Quality Assurance Process" which had the file name of "Annex A SC SOP AA Quality Assurance Process FINAL v1.pdf", on the last page, page 21 in the supporting information section, the last item on the list is a link to a document "QST - Self-Declaration Guide". As l do not have a logon to NHS England's SharePoint server, then l request the following copies of this document.

a. An electronic copy of the latest version of the "QST - Self-Declaration Guide"
b. A electronic copy of the "QST - Self-Declaration Guide" that was in effect in 2019.

Thank you for your assistance in this matter.

Yours faithfully

Mr. Kent

FOITEAMCRMMAILBOX (NHS ENGLAND & NHS IMPROVEMENT - X24), NHS England

Dear Mr Kent,

Thank you for your communication dated 5 March 2021.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [3][NHS England request email]

‘Health and High quality care for all, now and for future generations’

show quoted sections

ear NHS England,

ICO notified of your failure to respond to the FOI request ref: FOI-2010-1273227.
Full correspondence history of this request can be seen at the following location: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Mr. Kent