Dear Southend on Sea Borough Council,

I have some questions regarding the Crematorium facility under the operations of this local authority:

Questions:

1. Cremations done per year at facility; 2012-to now.

2. What is maximum capacity or number of possible cremation that can be done per year.

3. Number of cremation machines at facility.

4. How many cremation machines are operational.

5. Number of machines with mercury abatement.

6. Revenue, expenses and profit from facility; last two reported financial years.

7. Average cost of cremation; current price.

8. Cost of a no-service (low cost) cremation; current price.

9. What is your average waiting time, if any - last available data.

Yours faithfully,

Mr Laycock

Southend FOI requests, Southend on Sea Borough Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear Mr Laycock,

 

Thank you for your request received on 9^th November for information under
the Freedom of Information Act 2000. Your request should receive a reply
by 6^th December.

 

If you have any queries please get in touch quoting the FOI reference
number FOI 06441.

 

Kind regards,

Daniel Howard

 

Daniel Howard – Knowledge Support Officer  – Southend-on-Sea Borough
Council

Creating a Better Southend

( 01702 534929| *
[2][email address] |8 [3]www.southend.gov.uk

Policy, Engagement and Communication Group l Department for the Chief
Executive l Southend-on-Sea Borough Council | Civic Centre, Victoria
Avenue, Southend, Essex, SS2 6ER

 

    

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

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Diane Baker, Southend on Sea Borough Council

Thank you for your freedom of information request.  Please find the
information below.

 

 

1.Cremations done per year at facility; 2012-to now.

11,734

2.What is maximum capacity or number of possible cremation that can be
done per year.

2500

3.Number of cremation machines at facility.

3

4.How many cremation machines are operational.

3

5.Number of machines with mercury abatement.

3

6.Revenue, expenses and profit from facility; last two reported financial
years.

2015       Revenue  £2,000,221                         Expenses
£814,473             Profit £1,185,748

2016       Revenue £2,098,988                          Expenses
£1,377,145          Profit £721,843

7.Average cost of cremation; current price.

£740

8.Cost of a no-service (low cost) cremation; current price.

£365

9.What is your average waiting time, if any - last available data.

None

 

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our response, you should write to
the Group Manager – Policy, Engagement and Communication, Department of
the Chief Executive, PO Box 6, Civic Centre, Victoria Avenue,
Southend-on-Sea, Essex, SS2 6ER.

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to Corporate
Complaints Officer, Corporate Services Department, PO Box 6, Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Kind regards

 

Diane

 

Diane Baker

Operations Manager

Customer Services

Tel: 01702 534346    

 

[1][email address] | [2]www.southend.gov.uk    

 

Creating a Better Southend

Department for Corporate Services l Southend-on-Sea Borough Council |
Ground Floor, Civic Centre 

 

 

    

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

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Dear Diane Baker,

For question one, could you please provide annual numbers instead of an aggregate number.

Yours sincerely,

Mr Laycock

Diane Baker, Southend on Sea Borough Council

Dear Mr Laycock

I have passed your message over to the manager at the Crematorium who is to come back to me with the information. I will then forward on to you.

Best regards

Diane

Diane Baker
Operations Manager

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Diane Baker, Southend on Sea Borough Council

Dear Mr Laycock

Further to your email below please find the details of the number of cremations that took place from 2012 until now. I have set them out in both calendar and financial year.

Calendar Year
2012 2,266
2013 2,390
2014 2,279
2014 2542
2016 2458
2017 2540

Financial Year
2012/13 2,254
2013/14 2,319
2014/15 2,415
2015/16 2,468
2016/17 2,580
2017 April to date 1,757

Best regards

Diane

Diane Baker
Operations Manager

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