South Quay Care Home Cowpen Road, Blyth NE24 5TT
Dear Northumberland County Council,
Would you please provide:
1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)
2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.
3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)
4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service
5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.
6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.
7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.
Please provide these figures in the following way:
Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.
Thank you in advance for your assistance.
Yours faithfully,
M Ghadimabadian
Our Ref: 1154
Dear Enquirer,
INFORMATION REQUEST
Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000 / Environmental
Information Regulations 2004.
In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.
If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.
Kind regards
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk
Our Ref: 1154
Dear Enquirer,
FREEDOM OF INFORMATION REQUEST
I refer to your Freedom of Information request in relation to safeguarding
and care homes.
Right of Access
Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.
(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and
(b) if that is the case, to have that information communicated to him.
The right is to obtain access to the information itself and not to the
document or record which contains it.
The Act creates a general right of access to information held by public
authorities subject to various exemptions.
Exemptions
The Freedom of Information Act sets out various exemptions to the right of
access.
In the present case the County Council takes the view that the information
relating to your request is exempt under the following provisions.
Section 14 – Vexatious or repeated requests
14 (1) Section 1(1) does not oblige a public authority to comply with a
request for information if the request is vexatious.
(2) Where a public authority has previously complied with a request for
information which was made by any person, it is not obliged to comply with
a subsequent identical or substantially similar request from that person
unless a reasonable interval has elapsed between compliance with the
previous request and the making of the current request.
In our view, the submission of twelve separate simultaneous requests
(numbers 1117-1119, 1134, 1136-1140, 1152-1154 under the names of Sam
Rahmani, Anahita Behrooz, Kevin Abraham, M. Mahboob, Afzal Afghan, Aria
Rahmani, Mummy Abad and M. Ghadimabadian) all of which make an identical
request in respect of different individual care homes is vexatious.
Notice of Refusal
Please treat this letter as a Notice of Refusal as regards the information
covered by the Section 14 Exemption.
Advice and Assistance
The County Council recognises its statutory duty to provide advice and
assistance under Section 16 of the Act.
Subject to the provisions of the Freedom of Information Act, the Council
is seeking to be transparent and open in its response.
Complaints
If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:
Information Governance Office
Northumberland County Council
County Hall
Morpeth
NE61 2EF
Email: [Northumberland County Council request email]
Information Commissioner
If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745 / Fax: 01625 524 510
Email: [email address]
There is no charge for making an appeal.
Yours sincerely
FOI Co-ordinator - Adult & Community Care Services
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk
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