South Park Care Home Gale Lane, Acomb, York YO24 3HX
Dear City of York Council,
Would you please provide:
1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)
2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.
3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)
4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service
5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.
6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.
7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.
Please provide these figures in the following way:
Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.
Thank you in advance for your assistance.
Yours faithfully,
M Ghadimabadian
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Regards
Customer Feedback Team
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Dear M Ghadimabadian
Please find attached response to your request made under the Freedom of
Information Act below
Yours Sincerely
Abby
Abby Hands | Acting Service Manager
t: 01904 554552 | e: [1][email address]
City of York Council | The Adult Safeguarding Team
West Offices | Station Rise | York | YO1 6GA
[2]www.york.gov.uk | [3]facebook.com/cityofyork |[4]@CityofYork
[5][IMG]
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