Sound files of your old Amey Datel (Ditra) railway stations automated announcements system.

Henry Clark made this Freedom of Information request to SE Trains Limited This request has been closed to new correspondence. Contact us if you think it should be reopened.

SE Trains Limited did not have the information requested.

Henry Clark
Delivered

Dear SE Trains Limited,

I am looking for a copy of the sound files of your old Amey Datel (or Ditra as it was known as back then) railway stations automated announcements system.

This system was installed by yourself during your first period of Southeastern being state owned (after Connex finished but before Govia started) in the mid 2000s and the system lasted until 2012 when it was replaced by the current Atos Worldline system and it was used at every Southeastern managed station.

I am requiring both the female "Charlotte" version voice announcements (voiced by Pauline Cavilla) and the male "Roger" version voice announcements (voiced by Mark Stutter) please.

Additionally if you still have the accompanying scripts documents for this Amey Datel (Ditra) system could you please also attach these too.

I know it was replaced ten years ago but i am hoping that you still hold the sound files in your archives and you are able to attach them.

Yours faithfully,

Henry Clark

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Information Rights, SE Trains Limited

Dear Henry,
 
I have received your request for information which has been processed
under the Freedom of Information Act. You have requested copies of sound
files and scripts.
 
I can confirm that we do not hold this information and are therefore
unable to provide it.
 
Appeal Rights
If you are unhappy with the way your request has been handled and wish to
make a complaint or request a review of our decision, please write to the
Southeastern Company Solicitor, 2nd Floor, 4 More London Riverside, SE1
2AU, or by email at [1][email address]  Your request must
be submitted within 40 working days of receipt of this letter.
 
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner (ICO) can be contacted at
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF or you can contact the ICO through the 'Make a
Complaint' section of their website on this link:
[2]https://ico.org.uk/make-acomplaint/ 
 
Regards
 
Mark Willson
Data Protection and FOIA Officer
southeasternrailway.co.uk
 
southeastern
2nd Floor,
4 More London Riverside,
London, SE1 2AU.
 

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