Software Licenses

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Dear Housing Ombudsman Service,

I would like to ask

Q1. Do you look after your own IT or is it outsourced?
Q2. How much did you pay in last financial year for software licenses?
Q3. How many computers users do you have?
Q4. When do you need to renew the contract with Microsoft for software licenses? What was the value of your last contract?
Q5. Do you currently measure software usage versus the number of licenses purchased? If so what is used for software usage metering?
Q6. Do you use a software asset management tool?
Q7. Please also provide details of IT Contracts Managers and any person(s) involved in IT Software procurement.

Yours faithfully,

Leo Wu

Postmaster, Housing Ombudsman Service

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Dear Housing Ombudsman Service,

Could you please answer requests as soon as possible since it's already delayed.
Thank you very much indeed.

Yours faithfully,

Leo Wu

IHOmbudsman, Housing Ombudsman Service

THIS IS AN AUTOMATIC ACKNOWLEDGEMENT RESPONSE

Thank you for your email. We are able to confirm receipt and a member of
our team will contact you as necessary.

If you have a Housing Ombudsman reference number, please be sure to
include it on all future correspondence to allow us to locate the case to
which you are referring.

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Housing Ombudsman Service

28 May 2015

Dear Mr Wu,

Unfortunately we have not received your initial FOI request. Please resend
your enquiry and we'll pass that onto the relevant department as soon as
possible.
Further correspondence can be forwarded to us using the following methods:
Email: [1][email address]
Address: Housing Ombudsman Service, 81 Aldwych, London, WC2B 4HN
Telephone: 0300 111 3000

Yours sincerely,

Naomi Duffy
Corporate Services Officer
[2]ExternalHOSLogo
81 Aldwych, London, WC2B 4HN
t: 0300 111 3000
[3]www.housing-ombudsman.org.uk

Try our free online dispute resolution training for residents, designated
persons and landlords ([4]click here to access)

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This email and its attachments are confidential and intended for the
addressee only. If this message has been received in error please return
it to or notify the sender. If you are not the intended recipient, or the
person responsible for delivering it to the recipient you are not
permitted to disclose, copy, distribute or retain this message.

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