Software Licenses

Leo Wu made this Freedom of Information request to South Hams District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear South Hams District Council,

I would like to ask

Q1. Do you look after your own IT or is it outsourced?
Q2. How much did you pay in last financial year for software licenses?
Q3. How many computers users do you have?
Q4. When do you need to renew the contract with Microsoft for software licenses? What was the value of your last contract?
Q5. Do you currently measure software usage versus the number of licenses purchased? If so what is used for software usage metering?
Q6. Do you use a software asset management tool?
Q7. Please also provide details of IT Contracts Managers and any person(s) involved in IT Software procurement.

Yours faithfully,

Leo Wu

Dear Mr Wu
Thank you for your email of 22 January 2015 requesting information about
software licences
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered where possible within twenty
working days.  I would add that at present the Council is undertaking a
large scale transformation project which has impacted upon the ICT team
staff resource levels. In addition the demands of ongoing restructuring
and reorganisations are resulting in delays in some areas.
If you have any queries about this request do not hesitate to contact me. 
Please remember to quote the reference number above in any future
Yours sincerely
Anna Gribble
Freedom of Information Officer
South Hams District Council
Follaton House
Plymouth Road
01803 861113
Email: [South Hams District Council request email]
Web: [1]

show quoted sections

Dear SH-FOI,

It's been long time since my request sent out.
Could you please answer quickly?

Yours sincerely,

Leo Wu

Sarah Hunt, South Hams District Council

Dear Leo Wu,

I am doing a follow-up for South Hams District Council on what appears to be unresolved records and apologise for the delay in our response.

Unfortunately, it is not clear from our internal records whether your request has already been answered.

If you have received a satisfactory response from us, that's great.
If not and you still require this information, please open a new FOI request.

Kind regards,

Mrs Sarah Hunt
Case Manager – Freedom of Information (FOI)
South Hams District Council