Thank you for your recent FOI / EIR request.  Please find attached an
acknowledgement for this request.

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Dear Zoe Limic

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Thank you for your request for information received on 30th April 2021. We
have considered your request and enclose the following information:

 

ADULT SOCIAL CARE CASE MANAGEMENT SOFTWARE SOLUTION

 

(1)Is your Adult Social Care Case Management Software solution hosted

(i) Onsite - no

(ii) Offsite - yes

(iii) Cloud based - no

 

(2) What is the contract end/renewal date for your Adult Social Care Case
Management Software Solution

30/09/2025

 

(3) How much is your annual expenditure for support and maintenance for
your Adult Social Care Case Management Software Solution

£105,996 (includes both Adults and Children)

 

(4) When did you last complete a Best Value Review for your Adult Social
Care Case Management Software Solution

2016/17

 

Children SOCIAL CARE CASE MANAGEMENT SOFTWARE SOLUTION

 

(5) Is your Children Social Care Case Management Software solution hosted

(i) Onsite - no

(ii) Offsite - yes

(iii) Cloud based - no

 

(6) What is the contract end/renewal date for your Children Social Care
Case Management Software Solution

30/09/2025

 

(7) How much is your annual expenditure for support and maintenance for
your Children Social Care Case Management Software Solution

£105,996 (includes both Adults and Children)

 

(8) When did you last complete a Best Value Review for your Children
Social Care Case Management Software Solution

2016/17

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR CASE MANAGEMENT

 

(9) What is the name of your Education Management Software Solution for
Case Management

We do not have a specific Education Case Management System.

If you would like to provide clarification on what you consider to be an
Education Case Management System, we may be able to provide further
information.

 

(10) Who is the supplier for your Education Management Software Solution
for Case Management

See (9)

 

(11) Is your Education Management software solution for Case Management
hosted

(i) Onsite

(ii) Offsite

(iii) Cloud based

See (9)

 

(12) What is the contract end / renewal date for your Education management
software solution for case management

See (9)

 

(13) How much is your annual expenditure for support and maintenance for
your Education Management software solution for case management

See (9)

 

(14) When did you last complete a best value review for your Education
management Software solution for case management

See (9)

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR ADDITIONAL LEARNING NEEDS

 

(15) What is the name of your Education Management Software Solution for
Additional Learning Needs

Synergy

 

(16) Who is the supplier for your Education Management Software Solution
for Additional Learning Needs

Servelec Education Ltd

 

(17) Is your Education Management software solution for Additional
Learning Needs hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(18) What is the contract end / renewal date for your Education management
software solution for Additional Learning Needs

31/03/2023 with the option to extend for up to a further period of twenty
four months

 

(19) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Additional Learning Needs

£19,000

 

(20) When did you last complete a best value review for your Education
management Software solution for Additional Learning Needs

January 2021

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR ADMISSIONS

 

(21) What is the name of your Education Management Software Solution for
Admissions

Synergy

 

(22) Who is the supplier for your Education Management Software Solution
for Admissions

Servelec Education Ltd

 

(23) Is your Education Management software solution for Admissions hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(24) What is the contract end / renewal date for your Education management
software solution for Admissions

31/03/2023 with the option to extend for up to a further period of twenty
four months

 

(25) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Admissions

£22,500.00

 

(26) When did you last complete a best value review for your Education
management Software solution for Admissions

January 2021

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR ATTENANCE

 

(27) What is the name of your Education Management Software Solution for
Attendance

SIMS

 

(28) Who is the supplier for your Education Management Software Solution
for Attendance

Capita

 

(29) Is your Education Management software solution for Attendance hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(30) What is the contract end / renewal date for your Education management
software solution for attendance

31 March 22

 

(31) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Attendance

£152,000.00

 

(32) When did you last complete a best value review for your Education
management Software solution for Attendance

January 2021

 

EDUCATION MANGEMENT SOFTWARE SOLUTION FOR EARLY YEARS

 

(33) What is the name of your Education Management Software Solution for
Early Years

Synergy

 

(34) Who is the supplier for your Education Management Software Solution
for Early Years

Included within Additional Learning Needs module

 

(35) Is your Education Management software solution for Early Years hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(36) What is the contract end / renewal date for your Education management
software solution for Early Years

31/03/2023 with the option to extend for up to a further period of twenty
four months

 

(37) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Early Years

Included within Additional Learning Needs modules

 

(38) When did you last complete a best value review for your Education
management Software solution for Early Years

January 2021

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR FREE SCHOOL MEALS

 

(39) What is the name of your Education Management Software Solution for
Free School Meals

Synergy

 

(40) Who is the supplier for your Education Management Software Solution
for Free School Meal

Servelec Education Ltd

 

(41) Is your Education Management software solution for Free School Meals
hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(42) What is the contract end / renewal date for your Education management
software solution for Free School Meals

31/03/2023 with the option to extend for up to a further period of twenty
four months

 

(43) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Free School Meals

£6,700.00

 

(44) When did you last complete a best value review for your Education
management Software solution for Free School Meals.

January 2021

 

EDUCATION MANAGEMENT SOFTWARE SOLUTION FOR TRANSPORT

 

(45) What is the name of your Education Management Software Solution for
Transport

Synergy

 

(46) Who is the supplier for your Education Management Software Solution
for Transport

Servelec Education Ltd

 

(47) Is your Education Management software solution for Transport hosted

(i) Onsite - Yes

(ii) Off site - no

(iii) Cloud based - no

 

(48) What is the contract end / renewal date for your Education management
software solution for Transport

31/03/2023 with the option to extend for up to a further period of twenty
four months

 

(49) How much is your annual expenditure for support and maintenance for
your Education Management software solution for Transport

£9,000.00

 

(50) When did you last complete a best value review for your Education
management Software solution for Transport.

January 2021

 

We supply this information based on your original request. If this is not
what you wanted or if you feel we have not fully understood your request,
please do not hesitate to contact me to clarify your exact requirements.

 

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact [1][Caerphilly County Borough Council request email].

 

Yours sincerely

 

CORPORATE INFORMATION GOVERNANCE UNIT

 

 

Freedom of Information Act 2000 / Environmental Information Regulations
2004

 

You have the right to appeal against our decision.
If you wish to appeal, please set If you are unhappy with that decision
out in writing your grounds of you have the right to appeal to:
appeal and send to:
 
 
Information Commissioner’s Office –
Corporate Information Governance Wales
Unit 2nd Floor
Caerphilly county borough council, Churchill House
Penallta House Churchill Way
Tredomen Park Cardiff
Hengoed. CF82 7PG CF10 2HH

   

Appeals will be determined by an Telephone: 0330 414 6421
appropriate senior officer.
 

Website: [2]www.ico.org.uk

Email: [3][email address]

 

Re-use of information without permission may infringe the Copyright,
Designs and Patents Act 1988. Re-use can include, but is not limited to,
making multiple copies, publishing and issuing copies of the information
to a wider audience. If you would like to re-use copyright material owned
by Caerphilly County Borough Council, please contact us. Authorisation to
re-use copyright material not owned by this Authority should be sought
directly from the copyright owner.

 

 

 

How we will use your information

 

Caerphilly County Borough Council will process your request, the
information relevant to your request, your identity and contact details
for the purposes of providing you with a response.  A copy of your request
and your response will be kept for 3 years.  Some requests and responses
may be kept longer but this will be in an anonymised form.  

 

Your request including your identity and contact details will be
distributed to relevant service areas and elected members who may either
hold the information you have requested or are involved in the processing
of requests.  Other organisations and individuals who may be affected by
the disclosure of the information you have requested may be consulted
prior to a decision being made on the disclosure.

 

If you have made a complaint to the Information Commissioners Office (ICO)
or others in relation to the processing of your request, copies of your
request, response and any additional correspondence between you and
Caerphilly County Borough Council in relevant to your request may be
shared with them.

 

You have a number of rights in relation to your information including the
right of access to information we hold about you and the right of
complaint if you are unhappy with the way that we have handled your
request or your information.

 

For further information on how we process your information and your rights
please click the following link:

 

[4]https://www.caerphilly.gov.uk/Caerphilly...

 

 

 

 

 

 

 

 

 

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