Software and IT Policy of your Legal Services Dept

Alison Melville made this Freedom of Information request to Southend-on-Sea City Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Southend-on-Sea City Council should have responded by now (details). You can complain by requesting an internal review.

Alison Melville
Delivered

Dear Southend-on-Sea City Council,

I am making a Freedom of Information Request.

1. Do you use one or more Case Management systems within your Legal Services team? If yes, please provide their name(s) and the name of the system(s) used by each team within the Legal Services dept and their purpose?

2. How many staff are licenced to use the Case Management System(s)?

3. What is the name of the product(s)?

4. Who is the supplier?

5. What is the start date of your contract?

6. How long is your contract term?

7. How much did you pay for the system?

8. How much do you pay for the annual support?

9. What training, if any, is provided for members of staff allocated to the legal service dept to use Liquid Logic and ContrOCC and whether this training / use of software applies to specific teams within the legal services dept or all employees within the legal services dept?

10. Please provide a copy of your IT policy issued to all employees of Southend City Council and any additional policies/guidance that exists pertaining to the legal services dept and its employees within its teams

Yours faithfully,
Alison Melville

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council, Southend-on-Sea City Council

Good Afternoon

Thank you for your email.

Your enquiry has been sent to the Freedom of information Department for assistance.

Regards

Customer Service Centre
Alison, Southend-on-Sea City Council
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Email: [Southend-on-Sea City Council request email]  
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The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
At present the integrity of e-mail across the Internet cannot be guaranteed and messages and documents sent via this medium are potentially at risk. You should perform your own virus checks before opening any attachments.
Consider the environment. Please don't print this e-mail unless you really need to.

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Southend FOI Requests, Southend-on-Sea City Council

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Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear Alison Melville

 

Thank you for your request received on 2^nd February 2023 for information
under the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

 

Your request should receive a reply by 2^nd March 2023.

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 12607. Where possible please use email as telephone
contact may not always be possible.

 

Kind regards

 

 

Linda Huckett | Senior Customer Support Co-ordinator | Southend FOI
Requests

 

[email address] | [2]www.southend.gov.uk

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══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

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4. http://www.facebook.com/SouthendBCOfficial
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