Software

Response to this request is long overdue. By law, under all circumstances, South Norfolk District Council should have responded by now (details). You can complain by requesting an internal review.

Dear South Norfolk District Council,
Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

Right2Know,

Dear Victoria

 

Thank you for your request of information which is being considered. You
may be aware that we have to respond to Freedom of Information (FOI)
requests within 20 working days and as soon as is reasonably practicable,
therefore you will receive a response by Wednesday 6th February 2019 or
earlier.

For your information, the Act defines a number of exemptions, which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then some or all
of the information may not be released. You will be informed if this is
the case, including your rights of appeal.

 

If any of the information you have requested is not contained in a
recorded format, South Norfolk Council is not obliged to create
information for the purpose of responding to your request

There may be a fee payable for ‘reasonable disbursement’ costs such as
postage and photocopying. This will be considered and you will be informed
if a fee is payable. In this event the fee must be paid before the
information is processed and released. The 20 working day time limit for
responses is suspended until receipt of the payment.

If you have any queries or concerns then please let me know.  If you do
contact us again concerning this request, please quote FOI 19-19.

 

Regards

 

 

Chelsea Lee

Business Support Apprentice

 t 01508 533 866  e [email address]  

 

This email and any attachments are intended for the addressee only and may
be confidential. If they come to you in error you must take no action
based on them, nor must you copy or show them to anyone. Please advise the
sender by replying to this email immediately and then delete the original
from your computer. Unless this email relates to Broadland District
Council or South Norfolk Council business it will be regarded by the
council as personal and will not be authorised by or sent on behalf of the
councils. The sender will have sole responsibility for any legal actions
or disputes that may arise. We have taken steps to ensure that this email
and any attachments are free from known viruses but in keeping with good
computing practice, you should ensure they are virus free. Emails sent
from and received by members and employees of Broadland District Council
and South Norfolk Council may be monitored. 

show quoted sections

Right2Know,

5 Attachments

Dear Victoria

 

I refer to your Freedom of Information request to which I am now in a
position to respond. Idox / Uniform is used by the departments listed in
your request. Contract information is available on our website and is
therefore exempt under Section 21 (1) of the Freedom of Information Act
2000, as the information is reasonably accessible to the applicant. This
information is available on the Council's website, via the following link:
[1]https://www.south-norfolk.gov.uk/about-u...

 

I hope this is of assistance and is sufficient to meet your requirements,
but if, for whatever reason you wish to get back to me, please feel free
to do so. In particular if you are unhappy with the information provided
or how your request was handled please let me know and I will explain how
you can request an internal review of our decision. 

 

Please quote FOI 19-19 in any further correspondence concerning this
request.

 

Regards

 

Emma Goddard
Senior Governance Officer & Deputy Monitoring Officer
t 01508 533943 e [email address]  

[2]Broadland District Council Logo [5]South Norfolk Council Logo
[3]Facebook Logo [4]Twitter Logo [6]Facebook Logo [7]Twitter Logo

This email and any attachments are intended for the addressee only and may
be confidential. If they come to you in error you must take no action
based on them, nor must you copy or show them to anyone. Please advise the
sender by replying to this email immediately and then delete the original
from your computer. Unless this email relates to Broadland District
Council or South Norfolk Council business it will be regarded by the
council as personal and will not be authorised by or sent on behalf of the
councils. The sender will have sole responsibility for any legal actions
or disputes that may arise. We have taken steps to ensure that this email
and any attachments are free from known viruses but in keeping with good
computing practice, you should ensure they are virus free. Emails sent
from and received by members and employees of Broadland District Council
and South Norfolk Council may be monitored. 

From: Right2Know
Sent: 09 January 2019 17:03
To: Victoria Taylor <[FOI #543324 email]>
Subject: RE: Freedom of Information request - Software 19-19

 

Dear Victoria

 

Thank you for your request of information which is being considered. You
may be aware that we have to respond to Freedom of Information (FOI)
requests within 20 working days and as soon as is reasonably practicable,
therefore you will receive a response by Wednesday 6th February 2019 or
earlier.

For your information, the Act defines a number of exemptions, which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then some or all
of the information may not be released. You will be informed if this is
the case, including your rights of appeal.

 

If any of the information you have requested is not contained in a
recorded format, South Norfolk Council is not obliged to create
information for the purpose of responding to your request

There may be a fee payable for ‘reasonable disbursement’ costs such as
postage and photocopying. This will be considered and you will be informed
if a fee is payable. In this event the fee must be paid before the
information is processed and released. The 20 working day time limit for
responses is suspended until receipt of the payment.

If you have any queries or concerns then please let me know.  If you do
contact us again concerning this request, please quote FOI 19-19.

 

Regards

 

 

Chelsea Lee

Business Support Apprentice

 t 01508 533 866  e [8][email address]  

 

This email and any attachments are intended for the addressee only and may
be confidential. If they come to you in error you must take no action
based on them, nor must you copy or show them to anyone. Please advise the
sender by replying to this email immediately and then delete the original
from your computer. Unless this email relates to Broadland District
Council or South Norfolk Council business it will be regarded by the
council as personal and will not be authorised by or sent on behalf of the
councils. The sender will have sole responsibility for any legal actions
or disputes that may arise. We have taken steps to ensure that this email
and any attachments are free from known viruses but in keeping with good
computing practice, you should ensure they are virus free. Emails sent
from and received by members and employees of Broadland District Council
and South Norfolk Council may be monitored. 

show quoted sections