Software

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Dear Stockton on Tees Council,

Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

Stockton on Tees Council

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Dear Victoria Taylor

 

Freedom of Information Act 2000 / Environmental Information Regulations
2004 – Ref: 4102/1819

 

Thank you for your correspondence received on 02 November 2018

 

Your request is being considered under the Freedom of Information Act 2000
or the Environmental Information Regulations 2004 (whichever is most
appropriate). You will receive the information requested within the
statutory timescale of 20 working days.

 

However, please note the Acts define a number of exemptions that may
prevent release of the requested information. There will therefore be an
assessment of your request to determine if any exemptions apply to the
information requested. If the information cannot be released, or only
released in part you will be informed of the reasons why, together with
any rights of appeal.

 

If the information requested refers to a third party, they may be
consulted before deciding whether it can be released.

 

Yours sincerely,

 

Stockton-on-Tees Borough Council

Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD

(01642) 527455

[1][email address]

[2]www.stockton.gov.uk

 

 [3]CSE Logo small

 

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FOI and Complaints, Stockton on Tees Council

1 Attachment

Dear Victoria Taylor

 

Freedom of Information Act 2000 – Ref: 4102/1819

Thank you for your correspondence received on 02 November 2018. In
response to your request I can now provide the following information.

1. What Software Systems are currently used by the Council for;

Planning - IDOX

Land Charges - IDOX

Building control – IDOX

Public Protection/Licencing/Environmental Health - Civica APP

2. When does each contract expire? - Civica APP (Rolling Contract). IDOX
31/03/2022
3. How much does each system cost annually? - Civica £58,553. IDOX
£40,000

4. Are you planning to go to market for a different Software System? If
so, when? IDOX – 18 months before contract expiry. Civica APP – within
the near future

5. How many users / licenses for each system do you have? - Civica APP 80
licenses. IDOX 30

6. Who is the person responsible for your Software System? Please provide
full name, title and contact information if possible.

Civica APP – Andrea Dell’Aquila, Systems Support Manager

IDOX - Jo Bradley, Business Support Manager

Switchboard 01642 393939

All council employee email addresses are
[1][email address]

 

If you have any queries or concerns please contact me in the first
instance.

 

However, if you are unhappy with the way your request for information has
been handled, you can submit a complaint to
[2][email address]

 

If, after your complaint has been determined, you remain dissatisfied with
the handling of your request or complaint, you have a right to appeal to
the Information Commissioner at:

The Information Commissioner's Office (ICO), Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 Website:
[3]www.ico.org.uk

The ICO does not make a charge for an appeal.

 

Yours sincerely,

Sarah McLaren

Information Governance Team

Stockton-on-Tees Borough Council

Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD

(01642) 527455

[4][email address]

[5]www.stockton.gov.uk

[6]CSE LOGO NEW

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