Dear Eastleigh Borough Council,

Please could you provide the following information regarding your current Software System:
1. What Software Systems are currently used by the Council for Planning, Land Charges, Building control and Public Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

Freedom of Information, Eastleigh Borough Council

Dear Ms Taylor,

Freedom of Information Request Received

Thank you for your request which we received on 22/11/19.

We are currently treating your request as a request for information under
the Freedom of Information Act 2000.
 
As required by law, the Council will respond to you as soon as possible
and no later than twenty working days after the receipt of your request.

If you would like to know further information on Freedom of Information
Requests, please visit our website:
[1]https://www.eastleigh.gov.uk/council/gen...

Should you have any queries, please do not hesitate to contact me.

Yours sincerely,

Freedom of Information Officer

show quoted sections

Eastleigh Borough Council

 

[1]Eastleigh Borough Council

Dear Ms Taylor,

Thank you for your request for information made under the Freedom of
Information Act 2000. I can confirm that Eastleigh Borough Council
(“Council”) does hold the information requested.

Request

Dear Eastleigh Borough Council,

Please could you provide the following information regarding your current
Software System:
1. What Software Systems are currently used by the Council for Planning,
Land Charges, Building control and Public
Protection/Licencing/Environmental Health?
2. When does each contract expire ?
3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If
so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide
full name, title and contact information if possible.

Yours faithfully,

Victoria Taylor

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1) Salesforce managed apps written by Arcus Global

2) October 2021

3) Standard Salesforce pupm app licences

4) The use of Salesforce meets our corporate strategy of a PaaS approach

5) The council has a total of 390 licences across the entire council

6) James Battle, Head of IT [email address]

If you would like further details on information requests please visit the
Council’s website at:
https://www.eastleigh.gov.uk/council/gen...

Right to Review

If you are unhappy with the way in which your request has been handled you
may request an internal review to be conducted. This internal review
should be made within 40 working days from the date of this email.

If you wish to make internal review please contact [Eastleigh Borough Council request email]
and reference case number 00123421.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely,

Freedom of Information Officer

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Details

Case Number: 00123421

Subject Freedom of Information request - Software

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References

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1. https://my.eastleigh.gov.uk/