Social Services IT Solutions

The request was successful.

Dear North Yorkshire County Council,

Please answer the following questions:

• Who provides your IT social services solution for your Adults
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• Who provides your IT social services solution for your Children’s
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• What do you use for your resource allocation system? (Is it
in-house or some other system?)

• If applicable, what e-market place solution do you use?

• If applicable, what call monitoring solution do you use?

Yours faithfully,

Daniel Ball

Data Management Officer, North Yorkshire Council

Dear Mr Ball

Thank you for your request for information, of which we acknowledge receipt.

Your request has been passed to the appropriate officer to provide a response as soon as possible, and in any event within 20 working days, as required by the relevant legislation.

Kind regards

Paul Atkinson, for

Data Management Officer
North Yorkshire County Council
01609 533219 [email address]

-----Original Message-----
From: Daniel Ball [mailto:[FOI #203025 email]]
Sent: 20 March 2014 16:27
To: Data Management Officer
Subject: Freedom of Information request - Social Services IT Solutions

Dear North Yorkshire County Council,

Please answer the following questions:

• Who provides your IT social services solution for your Adults department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• Who provides your IT social services solution for your Children’s department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• What do you use for your resource allocation system? (Is it in-house or some other system?)

• If applicable, what e-market place solution do you use?

• If applicable, what call monitoring solution do you use?

Yours faithfully,

Daniel Ball

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Access your county council services online 24 hours a day, 7 days a week at www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely for the use of the intended recipient. If you receive this in error, please do not disclose any information to anyone, notify the sender at the above address and then destroy all copies.

North Yorkshire County Council’s computer systems and communications may be monitored to ensure effective operation of the system and for other lawful purposes. All GCSX traffic may be subject to recording and/or monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any attachments are free from any virus we would advise you to take any necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away from the office and you wish to request information under either the Freedom of Information Act, the Data Protection Act or the Environmental Information Regulations please forward your request by e-mail to the Data Management Team ([email address]) who will process your request.

North Yorkshire County Council.

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Paul Atkinson, North Yorkshire Council

1 Attachment

Dear Mr Ball,

 

Thank you for your Freedom of information request.

 

Please find attached the response to your request.

 

Kind regards

 

Paul Atkinson, for

 

Data Management Officer

North Yorkshire County Council

01609 533219 [1][cyfeiriad ebost]

 

 

-----Original Message-----

From: Daniel Ball [[2]mailto:[Cais Rhyddid Gwybodaeth e-bost #203025 ]]

Sent: 20 March 2014 16:27

To: Data Management Officer

Subject: Freedom of Information request - Social Services IT Solutions

 

Dear North Yorkshire County Council,

 

Please answer the following questions:

 

• Who provides your IT social services solution for your Adults 
department?

• What is the cost of the associated contract?

• When is this contract due to expire?

 

• Who provides your IT social services solution for your Children’s 
department?

• What is the cost of the associated contract?

• When is this contract due to expire?

 

• What do you use for your resource allocation system? (Is it  in-house or
some other system?)

 

• If applicable, what e-market place solution do you use?

 

• If applicable, what call monitoring solution do you use?

 

Yours faithfully,

 

Daniel Ball

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[3][Cais Rhyddid Gwybodaeth e-bost #203025 ]

 

Is [4][cyfeiriad ebost] the wrong address for
Freedom of Information requests to North Yorkshire County Council? If so,
please contact us using this form:

[5]http://scanmail.trustwave.com/?c=2863&am...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]http://scanmail.trustwave.com/?c=2863&am...

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

[7]”Yorkshire"

Plan ahead for the Tour de France in North Yorkshire on July 5th and 6th. 
Keep up to date with the latest developments at
[8]www.northyorks.gov.uk/tour.

Access your county council services online 24 hours a day, 7 days a week
at [9]www.northyorks.gov.uk.

WARNING

Any opinions or statements expressed in this e-mail are those of the
individual and not necessarily those of North Yorkshire County Council.

This e-mail and any files transmitted with it are confidential and solely
for the use of the intended recipient. If you receive this in error,
please do not disclose any information to anyone, notify the sender at the
above address and then destroy all copies.

North Yorkshire County Council's computer systems and communications may
be monitored to ensure effective operation of the system and for other
lawful purposes. All GCSX traffic may be subject to recording and/or
monitoring in accordance with relevant legislation.

Although we have endeavoured to ensure that this e-mail and any
attachments are free from any virus we would advise you to take any
necessary steps to ensure that they are actually virus free.

If you receive an automatic response stating that the recipient is away
from the office and you wish to request information under either the
Freedom of Information Act, the Data Protection Act or the Environmental
Information Regulations please forward your request by e-mail to the Data
Management Team ([10][cyfeiriad ebost]) who will
process your request.

North Yorkshire County Council.

References

Visible links
1. mailto:[cyfeiriad ebost]
2. mailto:[Cais Rhyddid Gwybodaeth e-bost #203025 ]
3. mailto:[Cais Rhyddid Gwybodaeth e-bost #203025 ]
4. mailto:[cyfeiriad ebost]
5. http://scanmail.trustwave.com/?c=2863&am...
6. http://scanmail.trustwave.com/?c=2863&am...
7. ”Tour_de_France"
http://www.letouryorkshire.com/
8. http://www.northyorks.gov.uk/tour
9. http://www.northyorks.gov.uk/
10. mailto:[cyfeiriad ebost]

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