Social Services IT Solutions

The request was successful.

Dear Leicestershire County Council,

Please answer the following questions:

• Who provides your IT social services solution for your Adults
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• Who provides your IT social services solution for your Children’s
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• What do you use for your resource allocation system? (Is it
in-house or some other system?)

• If applicable, what e-market place solution do you use?

• If applicable, what call monitoring solution do you use?

Yours faithfully,

Aaron Smith

Leicestershire County Council

Aaron Smith

[FOI #202966 email]

24/03/2014

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :5156
Description :Social Services IT Solutions

Dear Aaron Smith,

Thank you for your request for information received on 20/03/2014.

Your request is being considered and you will receive the information within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know.

If you have any queries or concerns then please do not hesitate to contact me on 0116 305 5284 or [Leicestershire County Council request email], quoting the FOI Request Number.

For independent advice, you may wish to contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 0303 123 1113 www.ico.gov.uk

Yours sincerely

Christine Kennedy

Leicestershire County Council

Aaron Smith

[FOI #202966 email]

27/03/2014

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :5156
Description :Social Services IT Solutions

Dear Aaron Smith,

I can confirm that the information requested is held by Leicestershire County Council. Your request for information has now been considered and the information is available from http://axlr8.leicsfoi.org.uk/disclosureL...

If you do have difficulty in accessing the information please contact me on 0116 305 5284 or [Leicestershire County Council request email], quoting the FOI Request Number.

If you are unhappy with the way Leicestershire County Council has handled your request you may ask for an internal review. You can contact the Assurance Officer at Leicestershire County Council, Room 170, County Hall, Glenfield, Leicester, LE3 8TG or e-mail [Leicestershire County Council request email] quoting the FOI Request Number.

For independent advice, you may wish to contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 0303 123 1113, www.ico.gov.uk

Yours sincerely,

Christine Kennedy