Social Services IT Solutions

The request was successful.

Dear Common Council of the City of London,

Please answer the following questions:

• Who provides your IT social services solution for your Adults
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• Who provides your IT social services solution for your Children’s
department?
• What is the cost of the associated contract?
• When is this contract due to expire?

• What do you use for your resource allocation system? (Is it
in-house or some other system?)

• If applicable, what e-market place solution do you use?

• If applicable, what call monitoring solution do you use?

Yours faithfully,

Simon Wright

COL - EB - Information Officer, Common Council of the City of London

Dear Mr Wright,

FREEDOM OF INFORMATION ACT 2000 (FOIA) - INFORMATION REQUEST

The City of London (CoL) acknowledges receipt of your request for information of 20 March 2014.

Public authorities are required to respond to requests within the statutory timescale of 20 working days beginning from the first working day after they receive a request. The Act does not always require public authorities to disclose the information which they hold.

The FOIA applies to the CoL as a local authority, police authority and port health authority. The CoL is the local and police authority for the “Square Mile”, ie the historic City of London, and not for London as a whole. Please see the following link to a map on the CoL's website, which shows the area covered:
www.cityoflondon.gov.uk/maps/Pages/explo...<http://www.cityoflondon.gov.uk/maps/Page...>.
The CoL does have some functions, including Port Health Authority functions, which extend beyond the City boundary. For further information please see: www.cityoflondon.gov.uk<http://www.cityoflondon.gov.uk>.

Yours sincerely,

Information Officer
Town Clerk’s Department
City of London
Tel: 020-7332 1209
www.cityoflondon.gov.uk<http://www.cityoflondon.gov.uk>

show quoted sections

FOI, DCS, Common Council of the City of London

Dear Mr Wright

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Following receipt of your request for information on the 20^th March 2014
and our acknowledgement of the same date, the City of London (CoL)
responds as follows.

 

•          Who provides your IT social services solution for your Adults
department?

 

CoreLogic, Frameworki

 

•          What is the cost of the associated contract?

 

Annual Support Fee £18,000

 

•          When is this contract due to expire?

 

September 2017

 

 

•          Who provides your IT social services solution for your
Children’s    department?

 

•          What is the cost of the associated contract?

 

•          When is this contract due to expire?

 

See above - one system is used for Adults Social Care and Children’s
Social Care

 

 

•          What do you use for your resource allocation system? (Is it
in-house or some other system?)

 

In-house

 

•          If applicable, what e-market place solution do you use?

 

None used

 

•          If applicable, what call monitoring solution do you use?

 

None used

Please note that the City (the "Square Mile") has a resident population of
only about 7400 people.

If you wish to make a complaint about the way the CoL has handled your
enquiry, please make your complaint in writing to email address:
[1][email address]

 

For a link to the CoL's FOI complaints procedure, please visit the
following page: [2]www.cityoflondon.gov.uk/Feedback, at the end of which
is located the FOI complaints procedure. If, having used the CoL's
Complaints Procedure, you are still dissatisfied, you may request the
Information Commissioner to investigate. Please contact: Information
Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Telephone: (01625) 545 700. Website: [3]www.ico.org.uk.

Please note that the Act applies to the City of London only as a local
authority, police authority and port health authority.

 

The CoL holds the copyright in this communication. Its supply does not
give a right to re-use in a way that would infringe that copyright, for
example, by making copies, publishing and issuing copies to the public or
to any other person. Brief extracts of any of the material may be
reproduced under the fair dealing provisions of the Copyright, Designs and
Patents Act 1988 (sections 29 and 30) for the purposes of research for
non-commercial purposes, private study, criticism, review and news
reporting, subject to an acknowledgement of the copyright owner.

Yours sincerely

 

 

Business Service Officer
Department of Community and Children's Services
[4]www.cityoflondon.gov.uk

 

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References

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