Social Services Database

The request is waiting for clarification. If you are Matt Bee, please sign in to send a follow up message.

Dear Royal Borough of Kensington and Chelsea,

I'd like to know:

1) What is the name of the database social services use for storing data about service users?
2) When was this database first used by the council?
3) How much did this database cost to initially buy?
4) What is the annual budget for maintaining and upgrading this database?
5) How many service users are registered on the database in total?
6) How many security breaches (where a service user's information has been illegally accessed) were there in total last year (2014)?

Thanks.

Yours faithfully,

Matt Bee

Royal Borough of Kensington and Chelsea

Dear Mr. Bee

 

FREEDOM OF INFORMATION REQUEST REF: 2015-0708

 

I am writing to confirm that we received your information request on 8
June 2015. For your information and future communications your request has
been allocated the reference number FOI2015-0708. Please quote this
reference in any future correspondence.

 

We will consider your request and respond in accordance with the
requirements of the Freedom of Information Act 2000. Our duty is to
respond promptly or at least within 20 working days.

 

Yours sincerely

 

Robin Yu

Information Protection Assistant

Information Governance Team

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

 

Web: [1]http://www.rbkc.gov.uk

 

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Royal Borough of Kensington and Chelsea

Dear Mr. Bee,

 

Thank you for your request.

 

Could you clarify if you are asking for information held in relation to
Adult Social Care, Children’s Social Care or both?

 

Please note that your request is on hold until we receive clarification.

 

Your sincerely

 

Robin Yu

Information Protection Assistant

Information Governance Team

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

 

Web: [1]http://www.rbkc.gov.uk

 

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