Social security support, “light-touch” discussions without the threat or potential of a sanction
Frank Zola made this Freedom of Information request to Department for Communities (Northern Ireland) This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear Department for Communities (Northern Ireland),
Please email me a copy of your internal policies, guidance and operational procedures the DfC is using to apply the actions and policies outlined in the quotes below, which are from the SSAC report 'A review of the COVID-19 temporary measures: occasional paper 24 ' publsihed today.
References
A review of the COVID-19 temporary measures: occasional paper 24
Published 18 November 2020
"For new claims made from 8 July 2020, DfC will instigate “light-touch” discussions without the threat or potential of a sanction, in recognition of the challenging circumstances people still find themselves in."
"The approach by DfC is that the reintroduced work search conversations and the claimant commitment for new Universal Credit claimants will involve a light-touch discussion that will seek to support and help those new to Universal Credit, and that it will not involve the threat or potential of a sanction for non-compliance."
https://www.gov.uk/government/publicatio...
Yours faithfully,
Frank Zola
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Supporting people, Building communities, Shaping places.
References
Visible links
1. mailto:[email address]
Dear Mr Zola
Please see attached response to your Freedom of Information request
regarding Universal Credit COVID 19 Temporary Measures
Thank you
[1]cid:image001.png@01D6BF59.6C0D3DD0
Sheila Fitzpatrick| Operational Control Centre – Universal Credit |
Department for Communities
|CastleCourt | Royal Avenue | Belfast | BT1 1DD
Contact: * [2][email address] Tel: 02890 406869
Supporting people, Building communities, Shaping places
References
Visible links
2. mailto:[email address]
Dear Mr Zola
Please see attached response to your Freedom of Information request
Universal Credit COVID-19 Temporary Measures received on 18 November 2020
Thank you
Sheila Fitzpatrick| Operational Control Centre – Universal Credit |
Department for Communities
|CastleCourt | Royal Avenue | Belfast | BT1 1DD
Contact: * [1][email address] Tel: 02890 406869
Supporting people, Building communities, Shaping places
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