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Social security support, “light-touch” discussions without the threat or potential of a sanction

Frank Zola made this Freedom of Information request to Department for Communities (Northern Ireland)

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Dear Department for Communities (Northern Ireland),

Please email me a copy of your internal policies, guidance and operational procedures the DfC is using to apply the actions and policies outlined in the quotes below, which are from the SSAC report 'A review of the COVID-19 temporary measures: occasional paper 24 ' publsihed today.

References

A review of the COVID-19 temporary measures: occasional paper 24

Published 18 November 2020

"For new claims made from 8 July 2020, DfC will instigate “light-touch” discussions without the threat or potential of a sanction, in recognition of the challenging circumstances people still find themselves in."

"The approach by DfC is that the reintroduced work search conversations and the claimant commitment for new Universal Credit claimants will involve a light-touch discussion that will seek to support and help those new to Universal Credit, and that it will not involve the threat or potential of a sanction for non-compliance."

https://www.gov.uk/government/publicatio...

Yours faithfully,

Frank Zola

DfC FOI, Department for Communities (Northern Ireland)

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Helen Lindsay | Information Management Branch | Department for Communities

Level 5 | Nine Lanyon Place | BELFAST | BT1 3LP

Contact: * [1][email address] | ( Tel: (028) 9082
9117 | ( DD: 38117

 

Supporting people, Building communities, Shaping places. 

 

 

References

Visible links
1. mailto:[email address]

Fitzpatrick Sheila NISSA BELFAST CASTLE COURT,

2 Attachments

Dear Mr Zola

 

 

Please see attached response to your Freedom of Information request
regarding Universal Credit COVID 19 Temporary Measures

 

 

Thank you

 

[1]cid:image001.png@01D6BF59.6C0D3DD0

 

Sheila Fitzpatrick| Operational Control Centre – Universal Credit |
Department for Communities

|CastleCourt | Royal Avenue | Belfast | BT1 1DD

Contact: * [2][email address]  Tel: 02890 406869

 

 

 

Supporting people, Building communities, Shaping places

 

 

 

 

 

 

 

 

 

 

 

 

 

show quoted sections

References

Visible links
2. mailto:[email address]

Fitzpatrick Sheila NISSA BELFAST CASTLE COURT,

7 Attachments

 

Dear Mr Zola

 

Please see attached response to your Freedom of Information request
Universal Credit COVID-19 Temporary Measures received on 18 November 2020

 

 

 

Thank you

 

 

Sheila Fitzpatrick| Operational Control Centre – Universal Credit |
Department for Communities

|CastleCourt | Royal Avenue | Belfast | BT1 1DD

Contact: * [1][email address]  Tel: 02890 406869

 

 

Supporting people, Building communities, Shaping places

 

 

 

 

 

 

 

 

 

 

 

 

 

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show quoted sections

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