Social media spending

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Dear HM Revenue and Customs,

I would like to ask about social media spending at the department for financial years 2012/13, 2013/14 and the current amount spent for the 2014/15 financial year.

I would like to know:

1. What is the number of staff working at the department?
2. How many Twitter accounts is the department responsible for, either directly or indirectly, and what are their @ handles?
3. How many employees in the department have licences for social media products?
4. What was the total amount of money spent by your department on social media in 2012/13, 2013/14 and 2014/15 so far?
5. What were the individual amounts spent on social media products, training courses and consultants?
6. I would like to know how much was paid, and to whom, for any other costs associated with social media, such as promoted posts on Twitter?
Please indicate:
a. The financial year in which promotion took place
b. The campaign that was promoted;
c. The cost of promoting the named campaign;
d. The number of times promoted posts were seen;
e. The number of times promoted posts were clicked on;
f. Details of the number of ‘likes’ the department Facebook page received as a
result, including the starting figure and end figure;
g. The number of clicks through to the information on www.gov.uk.
7. I wish to know the amount paid for department Twitter accounts to appear in the ‘Who to Follow’ panel on the Twitter website.

Yours faithfully,

Charlotte Jee

HM Revenue and Customs

FOI 1127/15

Thank you for your communication of 23 January 2015 which has been passed to HMRC’s Freedom of Information Team.

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HM Revenue and Customs

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FOI Ref 1127/15
 
Dear Ms Jee
 
Our response to your request is now attached.
 
Yours sincerely
 
Mary Leeds
 
 

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