Social media posts/accounts
Dear Birmingham City University,
In December, the Daily Express found that “UK universities admitted to “monitoring” or “listening to” their student’s social media accounts”. Please see here: https://www.express.co.uk/news/uk/153557...
In light of this, I would like to request the following information:
(1) Please indicate whether the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts.
(2) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please provide reasons as to why this is the case. Please also provide copies of policies or guidelines in relation to the monitoring of students and staff’ social media posts.
(3) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this was in regards to (i) environmental protests (ii) rent strikes (iii) other protests or strike action.
(4) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please state whether any specific software is used.
(5) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this is carried out internally or that this function is outsourced. If it is outsourced, please provide details.
I would like to receive this information in an electronic format. If you feel that a substantive response to this request is not possible within a reasonable time frame, I would be grateful if you could contact me and provide assistance as to how I can refine the request. If you need any clarification, please contact me. I look forward to receiving a response in 20 working days. Many thanks.
Yours faithfully,
Jenna Corderoy
Dear Jenna,
RE: INFORMATION REQUEST DATED 30 MAY 2022
REF: FOI - 01447
Thank you for your request for information. This was received on 30th May 2022 and we are dealing with it under the terms of the Freedom of Information Act 2000.
We will respond to the information request within 20 working days (i.e on or before 29th June 2022). If we are unable to respond to the request or if the University does not hold the information or if there is a reason for it to be withheld, we will write to you with the reasons why.
If you have any queries or concerns about the process, please do not hesitate to contact us. Otherwise we will write to you on or before 29th June 2022.
Thanks,
Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD
E: [Birmingham City University request email]
Dear Jenna,
RE: INFORMATION REQUEST DATED 30 MAY 2022
REF: FOI-01447
Further to your request for information, please see our response attached.
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Requests for an internal review should be made to the Head of Legal and Compliance at [Birmingham City University request email]
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. Please see https://ico.org.uk/make-a-complaint/ for details of their procedure. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Thanks,
Information Management Team
Birmingham City University
Joseph Priestley Building / 3rd Floor
6 Cardigan Street
Birmingham
B4 7BD
E: [email address]
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