Social media posts/accounts
Dear University of Worcester,
In December, the Daily Express found that “UK universities admitted to “monitoring” or “listening to” their student’s social media accounts”. Please see here: https://www.express.co.uk/news/uk/153557...
In light of this, I would like to request the following information:
(1) Please indicate whether the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts.
(2) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please provide reasons as to why this is the case. Please also provide copies of policies or guidelines in relation to the monitoring of students and staff’ social media posts.
(3) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this was in regards to (i) environmental protests (ii) rent strikes (iii) other protests or strike action.
(4) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please state whether any specific software is used.
(5) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this is carried out internally or that this function is outsourced. If it is outsourced, please provide details.
I would like to receive this information in an electronic format. If you feel that a substantive response to this request is not possible within a reasonable time frame, I would be grateful if you could contact me and provide assistance as to how I can refine the request. If you need any clarification, please contact me. I look forward to receiving a response in 20 working days. Many thanks.
Yours faithfully,
Jenna Corderoy
Dear Ms. Corderoy
Further to your request of 30th May, I can now confirm a nil return.
I am obliged, under the Freedom of Information Act, to inform you of our complaints procedures in case you are unhappy about the way in which your request has been dealt with.
If you are unhappy with the way your request for information has been handled, you can request a review by writing to Helen Johnstone, University Secretary, University of Worcester, Henwick Grove, Worcester WR2 6AJ.
If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 – www.ico.gov.uk
If I can be of any further assistance please do not hesitate to contact me.
Yours sincerely,
Gemma Harris
Information Governance Officer
Directorate
University of Worcester
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