Social media posts/accounts
Dear Kingston University,
In December, the Daily Express found that “UK universities admitted to “monitoring” or “listening to” their student’s social media accounts”. Please see here: https://www.express.co.uk/news/uk/153557...
In light of this, I would like to request the following information:
(1) Please indicate whether the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts.
(2) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please provide reasons as to why this is the case. Please also provide copies of policies or guidelines in relation to the monitoring of students and staff’ social media posts.
(3) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this was in regards to (i) environmental protests (ii) rent strikes (iii) other protests or strike action.
(4) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please state whether any specific software is used.
(5) If the university is currently monitoring, or has previously monitored, students and staff’s social media posts/accounts, could you please indicate whether this is carried out internally or that this function is outsourced. If it is outsourced, please provide details.
I would like to receive this information in an electronic format. If you feel that a substantive response to this request is not possible within a reasonable time frame, I would be grateful if you could contact me and provide assistance as to how I can refine the request. If you need any clarification, please contact me. I look forward to receiving a response in 20 working days. Many thanks.
Yours faithfully,
Jenna Corderoy
Dear Jenna
Thank you for your recent request for information relating to Kingston
University. Your request was received on 31/05/22 and is now being dealt
with under the terms of the Freedom of Information Act 2000.
Please note that in some circumstances a fee may be payable prior to
information being supplied. If a charge is applicable in this case I will
contact you to request payment before proceeding further. Details of the
University’s charging policy can be found in section 3 of its Freedom of
Information Policy, available at the link below:
[1]https://www.kingston.ac.uk/documents/use...
I will be in touch again in due course and in any event not later than
30/06/22 this being twenty working days following receipt of your request.
In the meantime, please feel free to contact me if I can be of any further
assistance.
Kind regards
Cathy
----------------------------------------------------
Cathy Murr
Resources and Compliance Team
Kingston University Library
[2][email address]
Dear Jenna,
Further to your recent request for information, the University’s response
follows.
The University does not routinely monitor either staff or student social
media accounts. It only reviews such content as part of standard social
media listening processes if the University is tagged in to posts made by
the account holder or should content be brought to the University’s
attention by another party.
This completes the University’s response to your information request. If
you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request an internal review of our
decision please contact:
Director of DPO, email : [1][email address] or by post: Kingston
University, Corporate Governance Unit, Freedom of Information Requests,
Holmwood House, Grove Crescent, KT1 2EE. Please note that we are unable to
receive post to this address, whilst staff are working away from campus as
a result of the Covid-19 situation.
In the event that you are not content with the outcome of your complaint
you may then apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner cannot make a decision
unless you have exhausted the complaints procedure provided by Kingston
University. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.
I hope that you now have the information you require.
Kind regards,
Lyn
-----------------------------------------
Lyn Porteous
Resources and Compliance Team
Library and Learning Services
Kingston University
From: Kingston University, FOI <[email address]>
Sent: 31 May 2022 14:33
To: Jenna Corderoy <[FOI #866157 email]>
Cc: Kingston University, FOI <[email address]>
Subject: RE: Freedom of Information request - Social media posts/accounts
- FOI102737
Dear Jenna
Thank you for your recent request for information relating to Kingston
University. Your request was received on 31/05/22 and is now being dealt
with under the terms of the Freedom of Information Act 2000.
Please note that in some circumstances a fee may be payable prior to
information being supplied. If a charge is applicable in this case I will
contact you to request payment before proceeding further. Details of the
University’s charging policy can be found in section 3 of its Freedom of
Information Policy, available at the link below:
[2]https://www.kingston.ac.uk/documents/use...
I will be in touch again in due course and in any event not later than
30/06/22 this being twenty working days following receipt of your request.
In the meantime, please feel free to contact me if I can be of any further
assistance.
Kind regards
Cathy
----------------------------------------------------
Cathy Murr
Resources and Compliance Team
Kingston University Library
[3][email address]
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