Dear Police Service of Northern Ireland,

On the evening of 21st November 2017 at 1900hrs a social media post was posted on PSNI Down Facebook page in both Irish and English languages.

This post as I write this question on 22nd November 2017 1945hrs is still being contributed to by PSNI Down.

Please give me the expenditure for the officer or officers involved cost to the taxpayer in terms of time spent on social media on this matter in responding to this one post?

Yours faithfully,

David Buchanan

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

23rd November 2017

Dear Mr. Buchanan,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 23rd
November 2017 which was received by the Police Service of Northern Ireland
(PSNI) on 23rd November 2017.  I note you seek access to the following
information:

Social Media Post PSNI Down.

This request will be dealt with under the terms of the Freedom of
Information Act 2000. I would like to advise you that PSNI are currently
experiencing a delay in the processing of requests and we aim to respond
to your request as soon as possible. The Freedom of Information team will
advise you in writing if there are any delays in responding to your
request and will keep you advised of progress.

If your request is unclear and clarification is required the 20 day
legislative time limit dictated by the Freedom of Information Act 2000
will be stopped until we receive clarification of your request. The ICO
guidance at paragraph 40 of the link below sets out that the clock begins
anew the day after the clarification is received. It states

“If the requester subsequently provides enough detail to enable the
authority to identify and locate the information, then the authority must
respond to the clarified request within a new 20 working day time limit
with the ‘clock’ starting the day after it receives the required
clarification. “

The link for this is:

[1]https://ico.org.uk/media/for-organisatio...

In the event where the cost of complying with the request would exceed the
“appropriate level”, which is fixed at £450, as stated in the Freedom of
Information Regulations 2004, it is the policy of the PSNI to close the
request. You will however be notified of this decision and given an
opportunity to refine and resubmit the request.

If your request requires either full or partial transference to another
public authority in order to answer your query, again, you will be
notified.

If you have any queries regarding your request please write or contact the
Freedom of Information Team on 028 9070 0164. Please remember to quote the
reference number listed above in any future communications with the
Freedom of Information Team.

If you are dissatisfied in any way with the handling of your request, you
have the right to request a review. You should do this as soon as
possible, or in any case within two months of the date of issue of this
letter. In the event that you require a review to be undertaken, you can
do so by writing to the Head of Freedom of Information, PSNI Headquarters,
65 Knock Road, Belfast, BT5 6LE or by emailing [email address]. 

If following an internal review, carried out by an independent decision
maker, you were to remain dissatisfied in any way with the handling of the
request you may make a complaint, under Section 50 of the Freedom of
Information Act, to the Information Commissioner’s Office and ask that
they investigate whether the PSNI has complied with the terms of the
Freedom of Information Act.  You can write to the Information Commissioner
at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. In most circumstances the Information
Commissioner will not investigate a complaint unless an internal review
procedure has been carried out, however the Commissioner has the option to
investigate the matter at his discretion.

Yours sincerely,

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

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References

Visible links
1. https://ico.org.uk/media/for-organisatio...

Dear Police Service of Northern Ireland,

Under all circumstances by law the PSNI should have provided an answer to this request by now which is long overdue.

Please conduct an internal review.

Yours faithfully,

David Buchanan

Police Service of Northern Ireland

This e-mail has been marked OFFICIAL [PUBLIC];

Dear Mr Buchanan,

Thank you for your email.

Unfortunately, the PSNI is currently experiencing a delay in processing Freedom of Information and Data Protection requests and we are advising requesters of this delay in our initial acknowledgement email.

The Freedom of Information and Data Protection Unit is dealing with a high volume of requests and reduced staffing levels which has impacted on our ability to issue responses within the legislative time-frame. I can assure you that all our requests are being progressed as quickly as possible and please accept my apologies for any inconvenience this has caused you.

If you remain dissatisfied with our delay in processing your request, you are entitled to complain to the Information Commissioner’s office whose contact details are:

Information Commissioner’s Office
3rd Floor
14 Cromac Place
Belfast
BT7 2JB
Tele: 028 909278757
Email: [email address]

Regards,

Sean

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Police Service of Northern Ireland

1 Attachment

This e-mail has been marked OFFICIAL [PUBLIC];

Subject:        FOI-2017-03205
12th February 2018

Dear Mr. Buchanan,

FREEDOM of INFORMATION ACT 2000

I write in connection with your request for information dated 23rd
November 2017 which was received by the Police Service of Northern Ireland
on  23rd November 2017 concerning:

Social Media Post PSNI Down.

 

Please find attached response to your request.

 

Yours sincerely

Sean

FOI Decision Maker
FOI Unit
PSNI HQ Brooklyn

show quoted sections

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