Social media platforms

Ellie Jones made this Environmental Information Regulations request to Western Power Distribution as part of a batch sent to 36 authorities
You only have a right in law to access information about the environment from this authority
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Western Power Distribution did not have the information requested.

Dear Western Power Distribution,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1) Do you use a social media management platform or a social listening tool?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) How much do you spend annually on a social listening tool?
5) When does your contract with your supplier/suppliers end?
6) Who is the senior officer in charge of this contract?

Thank you for your assistance

Yours faithfully,

Ellie Jones

Brewin, Tara Louise, Western Power Distribution

Good afternoon Ms Jones

Thank you for your email, we have noted your comments and would like to advise that the Freedom of Information Act 2000 applies to public authorities and public sector organisations. National Grid Electricity Distribution is a private organisation and therefore we are not obligated to supply information under the Freedom of Information Act 2000. I have reviewed your queries and as these are related to Social Media providers believe these do not fall under the remit of the EIR.

However, if you would like to email our general contact email I am sure they will be able to forward your queries to the correct team to assist you.

Kind regards
Tara Brewin

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