Social Media Management & Listening

Ellie Jones made this Freedom of Information request to The Pensions Regulator Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear The Pensions Regulator,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

1 Attachment

This is an automated confirmation that your request for information has
been received by The Pension Regulator (TPR) Freedom of Information
mailbox.
 
Your request has been passed to the Data Privacy and Compliance team and
is being dealt with in accordance with the Freedom of Information Act
(FoIA).  If your email is a valid Freedom of Information request, as per
Section 8 of the FoIA 2000, you can normally expect a response within 20
working days.  We will inform you in advance if we are unlikely to meet
this timeframe together with the reason why. 

Please note if you have contacted us at the weekend this timeframe will
begin on the following working day.

We review all enquiries to ensure they will be addressed under the
appropriate legislation and regulations. If we feel there is a more
appropriate way to address your request, we will contact you and let you
know.

 

For further information on our FoIA policy please use the following link:

[1]https://www.thepensionsregulator.gov.uk/...
 
Please note that FoIA responses will be issued from [2][email address]
mailbox. We recommend that you add this address to your email contacts
otherwise the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request please
contact us at [3][email address]

Yours faithfully

Data Privacy and Compliance Team

Corporate Services Directorate

 

 

Dyma gadarnhad awtomatig bod eich cais am wybodaeth wedi’i dderbyn gan
flwch post Rhyddid Gwybodaeth (FoIA) y Rheoleiddiwr Pensiynau (TPR).

Mae’ch cais wedi’i drosglwyddo i’r tîm Preifatrwydd Data a Chydymffurfio
ac mae’n cael ei drin yn unol â’r Ddeddf Rhyddid Gwybodaeth (FoIA). Os
yw’ch e-bost yn gais Rhyddid Gwybodaeth dilys, yn unol ag Adran 8 Deddf
Rhyddid Gwybodaeth 2000, gallwch yn arferol ddisgwyl ymateb o fewn 20
diwrnod gwaith. Byddwn yn eich hysbysu o flaen llaw os nad ydyn ni’n
debygol o gyrraedd y ffrâm amser ynghyd â’r rheswm pam.

 

Nodwch os ydych chi wedi cysylltu â ni dros y penwythnos bydd y ffrâm
amser hon yn dechrau ar y dydd Llun canlynol.

 

Byddwn ni’n adolygu pob ymholiad i sicrhau y byddant yn cael eu hateb o
dan y ddeddfwriaeth a rheoliadau priodol. Os ydych chi’n teimlo bod ffordd
fwy priodol o ateb eich cais, byddwn ni’n cysylltu â chi a gadael i chi
wybod.

 

Am wybodaeth bellach am ein polisi Rhyddid Gwybodaeth defnyddiwch y ddolen
ganlynol:

[4]https://www.thepensionsregulator.gov.uk/...
 
Nodwch bydd ymatebion Rhyddid Gwybodaeth yn cael eu cyhoeddi o’r blwch
post [5][email address]. Rydyn ni’n argymhell eich bod yn ychwanegu’r
cyfeiriad hwn at eich cysylltiadau e-bost neu fel arall gall yr ymateb
gael ei drin fel Sbam neu Sothach.  
 
Pe bai gennych chi unrhyw ymholiadau pellach mewn cysylltiad â’r cais hwn,
cysylltwch â ni yn [6][email address]

 

Yr eiddoch yn gywir

 

Y Tîm Preifatrwydd Data a Chydymffurfio (DPC)

Cyfarwyddiaeth Gwasanaethau Corfforaethol

 

 

Nodwch gall gwybodaeth a geir gan y Rheoleiddiwr Pensiynau (TPR) fod yn
‘gyfyngedig’ o fewn ystyr adran 82 o’r Ddeddf Pensiynau 2004. Os felly,
mae’r TPR, ac unrhyw berson sy’n derbyn yr wybodaeth yn uniongyrchol neu’n
anuniongyrchol gan y TPR, yn ddarostyngedig i gyfyngiadau pellach ar ei
defnydd a datgeliad a osodir allan yn yr adran honno. Tynnir eich sylw yn
arbennig at ddarpariaethau adran 82(1) ac 82(2) o’r Ddeddf Pensiynau 2004.
Mae datgelu o hynny ymlaen o wybodaeth gyfyngedig ac eithrio yn unol â’r
Ddeddf Pensiynau 2004 yn drosedd.

 

Y TPR yw’r rheolydd data at ddibenion y Rheoliad Diogelu Data Cyffredinol
(GDPR) a’r Ddeddf Diogelu Data 2018 (DPA). Am wybodaeth ar sut rydyn ni’n
trin data persol, gweler ein [7]hysbysiad preifatrwydd.

 

Gall yr e-bost hwn a’r wybodaeth ynddo fod yn freintiedig a//neu’n
gyfrinachol. Mae ar gyfer y derbynnydd/derbynwyr bwriadedig yn unig. Os
nad ydych chi’n dderbynnydd bwriadedig, hysbyswch
[8][email address]

 

 

 

Please note that information obtained by The Pensions Regulator (TPR) may
be ‘restricted’ within the meaning of section 82 of the Pensions Act 2004.
If so, TPR, and any person who receives the information directly or
indirectly from TPR, is subject to the restrictions on its further use and
disclosure set out in that section. Your attention is drawn in particular
to the provisions of section 82(1) and 82(2) of the Pensions Act 2004.
Onward disclosure of restricted information other than in accordance with
the Pensions Act 2004 is a criminal offence.

TPR is a data controller for the purposes of the UK General Data
Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).
For information about how we process personal data, please see
our [9]privacy notice.

This email and the information contained in it may be privileged and/or
confidential. It is for the intended addressee(s) only. If you are not an
intended recipient, please
notify [10][email address]

References

Visible links
1. https://www.thepensionsregulator.gov.uk/...
2. mailto:[email address]
3. mailto:[email address]
4. https://www.thepensionsregulator.gov.uk/...
5. mailto:[email address]
6. mailto:[email address]
7. https://www.thepensionsregulator.gov.uk/...
8. mailto:[email address]
9. https://www.thepensionsregulator.gov.uk/...
10. mailto:[email address]

1 Attachment

Dear Ellie,

 

Acknowledgement of your request for information

 

Thank you for your email dated 11 January 2024 in which you have made a
request for information.

 

Your request is being dealt with in accordance with the Freedom of
Information Act (FoIA). We will aim to respond to your request by 8
February 2024, which is 20 working days from the date we received your
request. We will inform you in advance if we are unlikely to meet this
time frame together with the reasons why.

 

For further information on our FoIA policy, please use the following link:
[1]https://www.thepensionsregulator.gov.uk/....

 

If you have any queries about this request, please do not hesitate to
contact me.

 

Please quote reference FOI-213 in any correspondence you may have with us.

 

Kind regards,

 

Lizzie Wingrove 
Data Privacy & Compliance Team Administrator

Information Security Compliance and Resilience
Operations Directorate

 [2]www.tpr.gov.uk 

 

 

 

 

From: Ellie Jones <[FOI #1069809 email]>
Sent: 11 January 2024 14:52
To: A FoiA <[email address]>
Subject: Freedom of Information request - Social Media Management &
Listening

 

CAUTION: This email originated from outside of the organisation.

 

Dear The Pensions Regulator,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring
tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[3][FOI #1069809 email]

Is [4][The Pensions Regulator request email] the wrong address for Freedom of
Information requests to The Pensions Regulator? If so, please contact us
using this form:
[5]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[7]https://www.whatdotheyknow.com/help/ico-...
[8]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

2 Attachments

Dear Ellie,

 

Please find attached the response to your Freedom of Information request.

 

If you have any questions or require clarification, then please do not
hesitate to contact me.

 

Kind regards,

 

Lizzie Wingrove 
Data Privacy & Compliance Team Administrator

Information Security Compliance and Resilience
Operations Directorate

 [1]www.tpr.gov.uk 

 

 

 

 

From: Ellie Jones <[FOI #1069809 email]>
Sent: Thursday, January 11, 2024 2:52 PM
To: A FoiA <[email address]>
Subject: Freedom of Information request - Social Media Management &
Listening

 

CAUTION: This email originated from outside of the organisation.

 

Dear The Pensions Regulator,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring
tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[2][FOI #1069809 email]

Is [3][The Pensions Regulator request email] the wrong address for Freedom of
Information requests to The Pensions Regulator? If so, please contact us
using this form:
[4]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[6]https://www.whatdotheyknow.com/help/ico-...
[7]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections