Social Media Management and Listening

Ellie Jones made this Freedom of Information request to Prisons and Probation Ombudsman for England and Wales as part of a batch sent to 11 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Prisons and Probation Ombudsman for England and Wales,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

PPO Mail Freedom of Information Requests, Prisons and Probation Ombudsman for England and Wales

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Dear Ms Jones,

Thank you for your email.

Please find attached our response to your recent Freedom of Information request.

Yours sincerely,

Thomas Redmond
Knowledge and Information Management Officer
Prisons and Probation Ombudsman

www.ppo.gov.uk +AHw- Subscribe to our mailing list +AHw- Twitter: +AEA-PPOmbudsman +AHw- LinkedIn

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