Social Media Management and Listening
Dear Northern Ireland Public Services Ombudsman,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
Dear Ms Jones,
RE: IR-FOIA-20230074
I confirm receipt of your email received in our office on 12 March 2024
requesting the following information:
“1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5) Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring
tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?.”
This will be dealt with as a request for information under Section 1 of
the Freedom of Information Act 2000. We will be in touch in due course.
Should you need to contact us in the meantime please feel free to contact
me at email [1][email address] or in writing directly to this
office at the address below.
When contacting the legal services in this matter please ensure that you
use the reference number IR-FOIA-20230074.
Yours Sincerely,
Legal Services Department
NIPSO
Northern Ireland Public Services Ombudsman's Office
Progressive House | 33 Wellington Place | Belfast | BT1 6HN
+ Email: [2][email address]
' Telephone: 0800 343424
References
Visible links
1. mailto:[email address]
2. mailto:[email address]
Dear Ms Jones
I refer to your email dated 12 March 2024 requesting information and
attach our response to the same.
Yours Sincerely,
Legal Services Department
Northern Ireland Public Services Ombudsman's Office
Progressive House | 33 Wellington Place | Belfast | BT1 6HN
+ Email: [1][email address]
' Telephone: 0800 343424
References
Visible links
1. mailto:[email address]
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