Social Media Management and Listening

Ellie Jones made this Freedom of Information request to Cumbria Fire and Rescue Service as part of a batch sent to 17 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Cumbria Fire and Rescue Service,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

Information Governance (Fire), Cumbria Fire and Rescue Service

1 Attachment

Dear Ellie,

Please see the attached for a response to your Freedom of Information Request.

Kind regards,

Lewis

Lewis Thomas
Information Governance Officer
Cumbria Fire & Rescue Service
 
Address: Cumbria Fire & Rescue Service HQ | Carleton Avenue | Penrith | CA10 2FA 
[mobile number]
Web: www.cumbriafire.gov.uk

Please be aware that I work flexible hours, so whilst this is a convenient time for me to send this email to you – I do not expect a response from you outside your normal working hours.

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