Social Media Management and Listening
Dear Staffordshire Fire and Rescue Service,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social listening platform?
2) If so, what tools do you use?
3) How much do you spend annually on a social listening tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the budget holder for these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
Dear Ellie,
Thank you for your Freedom of Information request. We will be processing
your request under the provisions set out in the Freedom of Information
Act 2000. The information you have requested will be sent within 20
working days of your request being received.
Kind regards,
Freedom of Information Team
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Dear Ellie,
Thank you for your request received on the 30^th November 2023, this has
been handled as a request for information under the Freedom of Information
Act 2000. We are now in a position to provide a reply.
I hope this answers your request, if you require any further information
please do not hesitate to contact us.
If you are dissatisfied with this response you may request an independent
internal review of our handling of your application, by submitting a
request within two months to
[1][email address], quoting reference
[130/23]. If you apply for an internal review, it would be helpful to give
context as to why you are dissatisfied with the response.
As part of any internal review the Department's handling of your
information request will be reassessed by staff who were not involved in
providing you with this response. If you remain dissatisfied after this
internal review, you would have a right to refer to the Information
Commissioner as established by Section 50 of the Freedom of Information
Act 2000.
We would be grateful if you could acknowledge receipt of this email.
Kind regards,
Freedom of Information Team
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[3]A close-up of a sign Description automatically generated
Disclaimer
The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.
This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast, a leader in email security and cyber
resilience. Mimecast integrates email defenses with brand protection,
security awareness training, web security, compliance and other essential
capabilities. Mimecast helps protect large and small organizations from
malicious activity, human error and technology failure; and to lead the
movement toward building a more resilient world. To find out more, visit
our website.
References
Visible links
1. mailto:[email address]
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