Social Media Management and Listening
Dear North East London Integrated Care Partnership,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
Dear Ellie
RE: Freedom of Information Request
I am writing to formally acknowledge your request for information regarding social media management and listening which will be processed under the Freedom of Information Act 2000. I can confirm your request was received on 1 November 2023 by NHS North East London Integrated Care Board (ICB). The reference for your request is shown alongside.
FOI.23.NEL296 - NHS North East London ICB
An initial investigation is currently taking place into whether the information you have requested is held by the ICB and if so, whether it can be released in accordance with the legislation.
Any fees applicable to this request will be detailed in writing as soon as they can be determined. Your request will then be placed on hold and you will have the choice of whether to proceed with your request. Should any clarification of your request be required we will advise you accordingly.
If you require any assistance, or would like to discuss your request, please do not hesitate to contact us quoting the reference number above.
Yours sincerely,
Freedom of Information Team
NHS NEL ICB
Dear Ellie
Please find the attached response with regard to your request for information.
Yours sincerely,
Freedom of Information Team
NHS North East London
Part of North East London Health and Care Partnership
Unex Tower, 5 Station Street
London E15 1DA
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