Social Media Management and Listening
Dear North Central London Integrated Care Partnership,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
Thank you for contacting the Freedom of Information (FOI) Team at NHS
North Central London ICB.
This team deals with requests under the Freedom of Information Act 2000
and Environmental Information Regulations 2004.
We regularly monitor the FOI inbox. We will acknowledge your request
within 2 working days. (excludes weekends and Bank Holidays).
The information you seek may already be published on the ICB’s website,
link below:
https://nclhealthandcare.org.uk/
If you are unable to find the information you want, please continue to
make a request to the FOI team including,
• A full name.
• The specific details of the information requested.
• A contact email address for the ICB’s response.
Please note that a request for information should be made in the body of
the email, rather than as an attachment.
For Subject Access Requests (SARs) which relate to personal information,
please contact the Subject Access Request team,
FOI Team
Ellie Jones
Dear Ellie Jones,
RE: Freedom of Information request
I am writing to formally acknowledge your request for information regarding social media management and listening which will be processed under the Freedom of Information Act 2000.
I can confirm your request was received on 1 November 2023 by NHS North Central London Integrated Care Board (ICB). The reference for your request is shown below.
FOI.23.NCL 267 NHS North Central London ICB
An initial investigation is currently taking place into whether the information you have requested is held by the ICB and if so, whether it can be released in accordance with the legislation.
Any fees applicable to this request will be detailed in writing as soon as they can be determined. Your request will then be placed on hold and you will have the choice of whether to proceed with your request. Should any clarification of your request be required we will advise you accordingly.
If you require any assistance, or would like to discuss your request, please do not hesitate to contact us quoting the reference number above.
Yours sincerely,
Freedom of Information team
NHS North Central London Integrated Care Board
[North Central London Integrated Care Partnership request email]
Ellie Jones
Dear Ellie Jones,
Please find the attached response from NHS North Central London ICB with
regard to your request for information.
Kind regards,
Freedom of Information Team
NHS North Central London Integrated Care Board
[1][North Central London Integrated Care Partnership request email]
Dear FOI (NHS NORTH CENTRAL LONDON ICB - 93C),
It seems all NHS Integrated Care Boards and Integrated Care Partnerships were listed as two separate authorities on WhatDoTheyKnow. Sorry for this confusion, thank you for your reply nonetheless.
Yours sincerely,
Ellie Jones
Thank you for contacting the Freedom of Information (FOI) Team at NHS
North Central London ICB.
This team deals with requests under the Freedom of Information Act 2000
and Environmental Information Regulations 2004.
We regularly monitor the FOI inbox. We will acknowledge your request
within 2 working days. (excludes weekends and Bank Holidays).
The information you seek may already be published on the ICB’s website,
link below:
https://nclhealthandcare.org.uk/
If you are unable to find the information you want, please continue to
make a request to the FOI team including,
• A full name.
• The specific details of the information requested.
• A contact email address for the ICB’s response.
Please note that a request for information should be made in the body of
the email, rather than as an attachment.
For Subject Access Requests (SARs) which relate to personal information,
please contact the Subject Access Request team,
FOI Team
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