Social Media Management and Listening
Dear Bristol, North Somerset and South Gloucestershire Integrated Care Partnership,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
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Good afternoon,
Thank you for your request below.
We believe this is the same request that the ICB acknowledged on Tuesday 31 October, under reference FOI.ICB-2324/289, further details attached.
Once the final response has been approved, we will be able to share this with you.
Yours sincerely,
Freedom of Information Team
NHS Bristol, North Somerset and South Gloucestershire ICB
360 Bristol, Marlborough Street, Bristol, BS1 3NX
Website: bnssg.icb.nhs.uk
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Good afternoon,
Thank you for your request for information, which we received on 30
October 2023, regarding documents and information relating to Social Media
Management and Listening.
Under section 1 (1) (a) and (b) of the Freedom of Information Act 2000, I
can confirm that the ICB does hold the information requested. Please find
attached the response to your request, which is sent on behalf of
Bristol, North Somerset and South Gloucestershire Integrated Care Board.
Your request for information has been dealt with in accordance with the
Freedom of Information Act (2000) and we hope that you find this response
helpful.
The information supplied to you continues to be protected by copyright.
You are free to use it for your own purposes, including for private study
and non-commercial research, and for any other purpose authorised by an
exception in current copyright law. Documents (except photographs) can
also be used in the UK without requiring permission for the purposes of
news reporting. Any other reuse, for example, commercial publication,
would require the permission of the copyright holder.
If you are not satisfied with the way in which we have dealt with your
request for information, then in accordance with the Act you may ask us to
conduct a review. Internal review requests should be submitted within two
months of the date of receipt of the response to your original request and
should be sent to:
Freedom of Information Reviews, [1][Bristol, North Somerset and South Gloucestershire Integrated Care Partnership request email]
If following an internal review you remain unhappy you have the right to
apply directly to the Information Commissioner for a decision. Generally,
the Information Commissioner's Office cannot make a decision unless you
have already exhausted NHS Bristol, North Somerset and South
Gloucestershire ICBs internal review procedure. The Information
Commissioner can be contacted
at: [2]https://ico.org.uk/make-a-complaint/foi-...
The Information Commissioner's Office, Wycliffe House, Wycliffe Lane,
Wilmslow, Cheshire, SK6 5AF.
Further information about the Freedom of Information Act can be sourced on
the Information Commissioner's website: [3]http://www.ico.gov.uk/.
If you have any queries about this e-mail, please contact the FOI Team on
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Yours sincerely,
Freedom of Information Team
NHS Bristol, North Somerset & South Gloucestershire ICB
Please be aware that all emails received and sent by this organisation are
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transmitted.
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