Social Media Management and Listening

Ellie Jones made this Freedom of Information request to HM Chief Inspector of Prisons for Scotland as part of a batch sent to 137 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear HM Chief Inspector of Prisons for Scotland,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

HM Chief Inspector of Prisons for Scotland

Ellie, to acknowledge receipt of your FOI request below.

By side copy of this email I am forwarding on to the HMIPS FOI officer, and Business Manager, Kerry Love, for their attention. Please note Kerry is on leave returning 18 October.

Regards,

Dorothy

Dorothy Halliday,
PA/Wendy Sinclair-Gieben,
HM Chief Inspector of Prisons for Scotland,
HM Inspectorate of Prisons for Scotland
[email address]

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HM Chief Inspector of Prisons for Scotland

Ellie,

Thank you for your email requesting information under the Freedom of Information Act (Scotland) 2002.

In response to your questions:

1) No
2) n/a
3) n/a
4) n/a
5) No
6) n/a
7) n/a
8) n/a
9) n/a

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If you are dissatisfied with the way in which we have handled your request for review you may ask the Scottish Information Commissioner to review our decision. You must submit your complaint to the Commissioner within 6 months of receiving the response to review letter. The Commissioner’s Office may be contacted as follows:

Online Appeal Service:
Website: www.itspublicknowledge.info/Appeal

By post:
The Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS

Telephone: 01334 464610
Fax: 01334 464611
E-mail: [email address]

An appeal, on a point of law, to the Court of Session may be made against a decision by the Commissioner.

Kind regards

Kerry Love
Business Manager
HM Inspectorate of Prisons for Scotland
Telephone: 0131 244 8484
[mobile number]

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