Social Media Management and Listening
Dear Braintree District Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Thank you for your assistance.
Yours faithfully,
Ellie Jones
Dear Ellie Jones,
Thank you for your information request, received on the 12 September
2023.
Reference 7109 has been applied to your request which will be looked into
and a response provided within 20 full working days.
Should you have any queries in the meantime, please contact the Freedom of
Information Team at [1][Braintree District Council request email]
Kind regards,
Victoria Alexander
Performance & Information Officer
Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB
01376 552525| [2]www.braintree.gov.uk
References
Visible links
1. mailto:[Braintree District Council request email]
2. http://www.braintree.gov.uk/
Dear Ellie Jones,
I am writing regarding your information request received by Braintree
District Council on the 12/09/2023, case reference 7109.
Your request for information has been processed under the Freedom of
Information Act (FOIA). The Act enables access to information held by the
Council, subject to exemptions contained within the Act. The Act does not
require the Council to create information to respond to a request if the
requested information is not held, nor to give an opinion or comment.
Please find our response to your request below:
The details we require are:
1) Do you use a social media management platform?
Yes
2) If so, what tools do you use?
Facebook Business Suite
3) How much do you spend annually on a Social media management tool?
Nothing, this is a free tool.
4) Which month & year does your contract with your supplier end?
N/A
5)Do you use a social listening / media monitoring platform?
Information not held - Braintree District Council does not use social
listening or media monitoring
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring
tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?
Right of internal review: If you are dissatisfied with the handling of
your request please contact us in writing, within 40 days of the receipt
of a full response, at: Emma Wisbey Governance and Member Manager,
Braintree District Council, Causeway House, Bocking End, Braintree, Essex,
CM7 9HB. Or e-mail: [1][Braintree District Council request email]
Right to appeal: Should you remain dissatisfied with the outcome of any
internal review, you have a right of appeal under S50 of the Freedom of
Information Act to appeal against the decision by contacting the
Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9 5AF. Or
e-mail: [2][email address]
Kind regards,
Victoria Alexander
Performance & Information Officer
Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB
01376 552525| www.braintree.gov.uk
References
Visible links
1. mailto:[Braintree District Council request email]
2. mailto:[email address]
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