Social Media Management and Listening

Ellie Jones made this Freedom of Information request to Vale of Glamorgan Council as part of a batch sent to 19 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Ellie Jones
Delivered

Dear Vale of Glamorgan Council,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

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Vale of Glamorgan Council

Dear Ellie Jones

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your request for information about: Social Media Management
and Listening

Your request was received on 11/09/2023 and is being handled under the
terms of the Freedom of Information Act 2000.
Your query has been given the reference 00205836.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.
You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then if you have not already done so please let me know.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.
Further information about your rights is also available from the
Information
Commissioner at:

Information Commissioner's Office - Wales

Second Floor, Churchill House

Churchill Way,

Cardiff

CF10 2HH

029 20678400 / Fax:029 20678399

[email address]

Yours sincerely

Information Governance Officer

Legal Services

Vale of Glamorgan Council / Cyngor Bro Morgannwg

tel / ffôn: 01446 700111

mob / sym:

e-mail / e-bost: [email address]
[email address]

 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir
angen.

 

Visit our Website at [1]www.valeofglamorgan.gov.uk

Ewch i'n gwefan yn [2]www.bromorgannwg.gov.uk

 

[3]Find us on Facebook / Cewch ddod o hyd i ni ar Facebook

[4]Follow us on Twitter /Dilynwch ni ar Twitter

 

Correspondence is welcomed in Welsh or English / Croesewir Gohebiaeth yn y
Gymraeg neu yn Saesneg.

References

Visible links
1. http://www.valeofglamorgan.gov.uk/
2. http://www.bromorgannwg.gov.uk/
3. http://en-gb.facebook.com/valeofglamorga...
4. http://twitter.com/vogcouncil

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FOI Unit, Vale of Glamorgan Council

Dear Ellie Jones

Thank you for your request for information with regards to Social Media Management and Listening, which we received on the 11th of September 2023.

The information that you have requested is detailed below.

1) Do you use a social media management platform
No
2) If so, what tools do you use?
Non applicable
3) How much do you spend annually on a Social media management tool?
£0
4) Which month & year does your contract with your supplier end?
Non applicable
5)Do you use a social listening / media monitoring platform?
No
6) If so, what tools do you use?
Non applicable
7) How much do you spend annually on a social listening / media monitoring tool?
£0
8) Which month & year does your contract with your supplier end?
Non applicable
9) Who is the senior officer in charge of these contracts?
Non applicable

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to:
c/o The Monitoring Officer - [email address]
Or by post to The Monitoring Officer, Civic Offices, Holton Road, Barry, CF63 4RU.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision.

The Information Commissioner can be contacted at:
Information Commissioner's Office - Wales
Second Floor, Churchill House
Churchill Way,
Cardiff
CF10 2HH
029 20678400 / Fax:029 20678399
[email address]

Yours sincerely

Information Governance Officer
Legal Services
Vale of Glamorgan Council / Cyngor Bro Morgannwg
tel / ffôn: 01446 700111
mob / sym:
e-mail / e-bost: [email address] or [email address]

Consider the environment. Please don't print this e-mail unless you really need to.
Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir angen.

Visit our Website at http://www.valeofglamorgan.gov.uk/
Ewch i'n gwefan yn http://www.bromorgannwg.gov.uk/

Find us on Facebook / Cewch ddod o hyd i ni ar Facebook
Follow us on Twitter / Dilynwch ni ar Twitter

Correspondence is welcomed in Welsh or English / Croesewir Gohebiaeth yn y Gymraeg neu yn Saesneg.

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