Social Media Management and Listening

Ellie Jones made this Freedom of Information request to Office for Artificial Intelligence as part of a batch sent to 13 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Office for Artificial Intelligence,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Social media management tool?
4) Which month & year does your contract with your supplier end?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) How much do you spend annually on a social listening / media monitoring tool?
8) Which month & year does your contract with your supplier end?
9) Who is the senior officer in charge of these contracts?

Thank you for your assistance.

Yours faithfully,

Ellie Jones

FOI Team, Office for Artificial Intelligence

Our ref: FOI2023/06440

Dear Ellie Jones,

Thank you for your request for information which was received on 9th June.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 7th July.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Freedom of Information Team

Department for Culture, Media and Sport

Correspondence Team, Office for Artificial Intelligence

1 Attachment

Our Ref: FOI2023/06440

Please see the attached letter from the Department for Culture, Media and
Sport.

Kind regards,

Ministerial Support Team

Department for Culture, Media and Sport