Social Media Management and Listening Tool
Dear Orkney Islands Council,
The information that we require is as follows:-
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social media management tool?
4) What dates does your contract with your current supplier end (in the format of [month/year]) ?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a social listening / media monitoring tool?
8) What dates does your contract with your current supplier end (in the format of [month/year])
9) Who is the senior person responsible for managing these contracts?
Yours faithfully,
David (Dave) Campbell
Classification: NOT PROTECTIVELY MARKED
Dear Sir/Madam
Freedom of Information (Scotland) Act 2002 – Request for Information
Thank you for your information request dated 03 December 2024 and received on 03 December 2024. Our reference is FOI 2024-1152. This is being dealt with under the Freedom of Information (Scotland) Act 2002.
We are considering your request. We may be in touch soon to ask for further clarification or to offer advice and assistance if we are not able to fulfil your request in its present form.
The legislation allows us up to 20 working days from the date that we receive a valid request, including any clarification we need to make a final response. We will be in touch within 20 working days of receipt of your initial request to provide our response or to seek clarification where necessary. We hope to give you the information you are looking for at an earlier date if possible.
Please be advised that Orkney Islands Council will be closed for business over the festive period. If we are unable to provide a response to your request before close of business on Tuesday 24 December 2024, we will endeavour to provide a response as soon as we can when we re-open for business in the new year on Monday 06 January 2025.
Regards
Leona Scott
Information Administrator | Strategy, Performance & Business Solutions
Orkney Islands Council | Council Offices | Kirkwall | Orkney | KW15 1NY
Telephone: (01856) 873535 | Extension: 3377
Classification: NOT PROTECTIVELY MARKED
Dear Sir
Freedom of Information (Scotland) Act 2002 – Request for Information
I refer to your email dated 03 December 2024 and received on 03 December 2024; our reference is FOI 2024-1152.
I am pleased to give the information you requested and hope that it meets your requirements. Our response is detailed below:
1) Do you use a social media management platform?
No
2) If so, what tools do you use?
Not applicable
3) What is your annual spend on a Social media management tool?
Not applicable
4) What dates does your contract with your current supplier end (in the format of [month/year])?
Not applicable
5) Do you use a social listening / media monitoring platform?
No
6) If so, what tools do you use?
Not applicable
7) What is your annual spend on a social listening / media monitoring tool?
Not applicable
8) What dates does your contract with your current supplier end (in the format of [month/year])?
Not applicable
9) Who is the senior person responsible for managing these contracts?
Not applicable as there are no contracts nor plans for any to be utilised.
Under FOISA, if you are dissatisfied with our response, you may ask the Council to review its handling of your request. If you wish to do this, you should make your request for review within 40 working days of receiving this email. Please make your request for review to Service Manager (Governance), Council Offices, School Place, Kirkwall, Orkney, KW15 1NY or email to [Orkney Islands Council request email]. Your request must be in permanent form (letter, email, audio tape etc) and should state:
That you are asking for a review of this decision, and
Why you are unhappy with the response you have received.
We will issue a full response to your request for review within 20 working days of our receiving it.
Where the outcome of the review fails to resolve the matter to your complete satisfaction, you then have the right to apply to the Scottish Information Commissioner for a decision. You have six months in which to do so following receipt of our review outcome – see www.foi.scot/appeal.
Regards
Paul Kesterton
Information Governance Officer
Strategy, Performance & Business Solutions
Orkney Islands Council, Council Offices, Kirkwall, Orkney, KW15 1NY
Telephone: 01856 873535 Extension: 2241
www.orkney.gov.uk
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now