Dear David Campbell,

Thank you for your recent request for information submitted under the
Freedom of Information (FOI) Act on 2^nd December 2024.

You asked us:

1) Do you use a social media management platform?

2) If so, what tools do you use?

3) What is your annual spend on a Social media management tool?

4) What dates does your contract with your current supplier end (in the
format of [month/year])?

5)Do you use a social listening / media monitoring platform?

6) If so, what tools do you use?

7) What is your annual spend on a social listening / media monitoring
tool?

8) What dates does your contract with your current supplier end (in the
format of [month/year])?

9) Who is the senior person responsible for managing these contracts?

Our response:

1) We do not use a social media management platform.

Questions 2) – 4) are therefore not applicable.

5) We do not use a social listening / media monitoring platform.

Questions 6) – 8) are therefore not applicable.

Question 9) is also not applicable as we have no contracts to manage.

Next Steps:

I trust that this information answers your query, but should you be
unhappy with the response provided or require further clarification, you
can ask us to review our response. If you want us to carry out a review,
please let us know within 40 working days using this email address.  If
you are still dissatisfied with the outcome of any further response from
EKC Group, you can complain to the Information Commissioner’s Office (ICO)
so long as all lines of enquiry with The Group have been exhausted. You
should make complaints to the ICO within six weeks of receiving the
outcome of an internal review. The Information Commissioner can be
contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 0303 123 1113

[1]www.ico.gov.uk 

Yours sincerely,

Danielle Cude
Corporate Services Officer
[2]ekcgroup.ac.uk

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