Social Media Management and Listening Tools

David (Dave) Campbell made this Freedom of Information request to Department of Education (Northern Ireland) as part of a batch sent to 190 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

David (Dave) Campbell

Dear Department of Education (Northern Ireland),

The information that we require is as follows:-
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social media management tool?
4) What dates does your contract with your current supplier end ( month & year) ?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a social listening / media monitoring tool?
8) What dates does your contract with your current supplier end ( month & year)
9) Who is the senior person responsible for managing these contracts?

Yours faithfully,

David (Dave) Campbell

Freedom of Information (DE), Department of Education (Northern Ireland)

1 Attachment

 

 

Freedom of Information Act 2000

 

In your email of 03 June 2024, you requested information regarding the
Department’s social media management and listening contract.

 

 

The leaflet attached tells you about the legislation and the procedures
the Department will follow in handling your request. 

 

If you have any queries about this email, please contact me quoting the
reference number above in any future communications.

 

Kind Regards

 

 

Neil McCormick

Information Management Team

Tel – 028 9127 7698 xt 69098

 

 

Steen, Julie, Department of Education (Northern Ireland)

2 Attachments

Dear Mr Campbell, please find attached response to your recent FOI
request.

 

Regards,

Julie

 

 

 

Julie Steen

 

Department of Education

Rathgael House

Bangor

BT19 7PR