Social Media Management and Listening

David (Dave) Campbell made this Freedom of Information request to Vale of White Horse District Council as part of a batch sent to 189 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

David (Dave) Campbell

Dear Vale of White Horse District Council,

The information that we require is as follows:-
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social media management tool?
4) What dates does your contract with your current supplier end ( month & year) ?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a social listening / media monitoring tool?
8) What dates does your contract with your current supplier end ( month & year)
9) Who is the senior person responsible for managing these contracts?

Yours faithfully,

David (Dave) Campbell

FOI Vale, Vale of White Horse District Council

Dear David (Dave) Campbell

Thank you for your Freedom of Information request, which was received by Vale of White Horse District Council on 19 April 2024.

Please accept this email as confirmation that your request has been received and is being considered by the relevant department and that a response will be sent to you within 20 working days, subject to the information not being exempt and subject to any need for clarification.

The deadline for this will be 20 May 2024

The reference number for this request is Vale 24/89

I trust that this email is sufficient to assure you that your request is being dealt with. However, should you have any queries in the meantime, please do not hesitate to contact the Information Governance team at [Vale of White Horse District Council request email].

Kind regards

Information Governance Team

Legal & Democratic Services
Vale of White Horse District Council
www.whitehorsedc.gov.uk

To find out more about how the council holds, uses and stores your personal data, please click on the link below
Vale of White Horse District Council Privacy Notices

show quoted sections

Victoria Nickless,

Dear David Campbell

 

Thank you for your Freedom of Information request, which was logged under
FOI 2024\89 VALE and passed to me to respond accordingly.

Under Section 1 of the Freedom of Information Act 2000 (the 2000 Act) you
are entitled to be informed in writing whether the council holds the
information specified in your request and, if that is the case, to have
that information communicated to you unless any of the statutory
exemptions apply. I have considered your request and can confirm we do
hold some of the information asked and I do not believe any of the
statutory exemptions apply to your request. Please find below the
information you requested (where available):

 

1) Do you use a social media management platform? no

2) If so, what tools do you use? n/a

3) What is your annual spend on a Social media management tool? £0

4) What dates does your contract with your current supplier end ( month &
year) ? n/a

5)Do you use a social listening / media monitoring platform? no

6) If so, what tools do you use? no

7) What is your annual spend on a social listening / media monitoring
tool? n/a

8) What dates does your contract with your current supplier end ( month &
year) n/a

9) Who is the senior person responsible for managing these contracts? n/a

 

 

Please treat this as the councils’ formal response under the 2000 Act.  If
you are not satisfied with the decision I have made in response to your
request, you can make a request for an internal review by emailing
[1][Vale of White Horse District Council request email] within 40 working days from the day we issued
our response. If you remain dissatisfied after following that procedure,
you have the right under Section 50 of the 2000 Act to complain to the
Information Commissioner if you feel the council has not dealt with your
request properly. You can contact the Commissioner at Wycliffe House,
Water Lane, Wilmslow, Cheshire SK9 5AF (telephone number: 0303 123 1113).
You can also find further information at [2]www.ico.org.uk.

 

Regards

 

Victoria

 

Victoria Nickless (she/her)

Communications Team Leader

South Oxfordshire and Vale of White Horse District Councils

07849 701773

 

Visit us at:

[3]www.southoxon.gov.uk

[4]www.whitehorsedc.gov.uk   

 

Advance notice of leave:

 

Please note, I work flexibly.  It fits with my personal work pattern to
email you at this time, but I do not expect you to read this email or
reply to it outside of your own working hours. 

 

References

Visible links
1. mailto:[Vale of White Horse District Council request email]
2. http://www.ico.org.uk/
3. http://www.southoxon.gov.uk/
4. http://www.whitehorsedc.gov.uk/